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Fiverr Pro
English
$
USD
I will provide remote IT support, help desk and system administration
About this Gig
Need reliable remote IT support? I help individuals, small businesses and MSPs troubleshoot IT issues and manage day-to-day support.
SERVICES
Remote help desk, user onboarding, Windows/Linux troubleshooting, ConnectWise PSA workflows and reporting, email/DNS troubleshooting, and agreed system administration tasks.
PACKAGES
Basic: 1 hour for one agreed issue.
Standard: 3 hours of help desk or MSP support.
Premium: 6 hours of system administration or MSP setup and handover.
HOW IT WORKS
Message me with your issue, device, operating system and error details. We confirm scope and availability, arrange support, then you receive a work summary and next steps.
Contact me before ordering. Remote access requires your approval. Do not send passwords in order requirements. Hardware repairs, licences and third-party costs are excluded. Resolution depends on the cause and available access. Complex integrations and ongoing support require a custom offer.
Device:
Desktop
•
Laptop
•
Server
Operating system:
Windows
•
IOS
My Portfolio
FAQ
What devices and operating systems do you support?
Windows, Linux, and macOS across desktops, laptops, and servers — plus home network devices like routers and Home Assistant setups.
How does urgent or emergency support work?
Message me with the issue, impact and your time zone. I will confirm availability and scope before you order. Immediate or round-the-clock support is not included.
Do you support enterprise tools like Workday?
Yes — I can help troubleshoot Workday access, integration, and connectivity issues as part of broader IT support engagements.
Should I message before ordering?
Yes. Send your issue, device, operating system and any error details. We will confirm scope, availability and the appropriate package before you order.
Is a fix guaranteed?
No. Resolution depends on the underlying cause, permissions, hardware and third-party services. Each package covers the agreed support time. I will explain findings, work completed and recommended next steps.
