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Fiverr Pro
English
$
USD
I will manage your ecommerce email marketing and customer retention
Amy
About this gig
I help ecommerce, fashion, wellness and lifestyle brands improve customer engagement through CRM email marketing, retention campaigns and customer-focused content.
With experience managing digital communications across multiple consumer brands, I can support your business with engaging email campaigns, lifecycle marketing and ecommerce communications designed to strengthen customer relationships and encourage repeat purchases.
Services include:
Ecommerce email campaigns
CRM and retention marketing
Customer journey support
Audience segmentation
Email copywriting
Lifecycle campaigns
Welcome, abandon cart and win-back flows
Campaign planning and coordination
Brand tone of voice support
Customer engagement strategy
I understand the importance of balancing strong brand communication with commercial performance, helping brands create campaigns that feel engaging, thoughtful and aligned to their audience.
Available for ongoing CRM support, campaign creation and ecommerce marketing assistance.
Get to know Amy
Amy
Digital Communications Manager
- FromUnited Kingdom
- Member sinceMay 2026
- Avg. response time1 hour
Languages
English
I am a digital marketing and ecommerce professional with extensive experience in CRM, email marketing, and social media management. I specialize in managing multi-brand digital activity, optimising customer journeys, and driving audience engagement within fast-paced commercial environments. I have a proven track record of delivering high email open rates and coordinating complex influencer and content strategies.
FAQ
What industries do you work with?
I mainly support ecommerce, fashion, wellness, beauty and lifestyle brands, but I’m happy to work with a wide range of consumer-focused businesses.
What CRM platforms do you work with?
I have experience with ecommerce CRM and email marketing platforms and can adapt quickly to different systems and workflows.
Can you match my brand tone of voice?
Yes. I have experience working across established consumer brands and understand the importance of maintaining a consistent and engaging tone of voice.
Do you offer ongoing support?
Yes. I’m available for ongoing CRM, retention and ecommerce marketing support depending on workload and availability. We can discuss this.
What do you need from me before starting?
Usually access to your brand guidelines, campaign goals, audience information and any existing email or CRM materials you'd like me to reference.
Can you help with automated flows?
Yes. I can support lifecycle campaigns including welcome flows, abandon cart emails, post-purchase communications and win-back campaigns.
Do you design emails too?
I can support basic email layout guidance and Canva-based design support where needed.
