I will be your virtual assistant and chat support agent

Georgia

I speak Georgian, English

Customer Support Expert and Virtual Assistant

Hi, I'm Ana! I am a highly organized professional with over 5 years of experience in customer support, administration, and banking. Currently a Reception Supervisor & Cost Controller, I excel at handl...
About this Gig

Looking for a reliable professional to handle your customer service or daily administrative tasks? With over 5 years of experience in hospitality, banking, and customer operations, I am here to help your business run smoothly!

As a former Loan Officer, Business Banker, and current Reception Supervisor, I know how to handle complex customer inquiries with empathy and efficiency.

What I offer:

  • Live Chat & Email Support (Zendesk, Intercom, WhatsApp, Social Media)
  • Inbound/Outbound Customer Inquiry Handling
  • Calendar Management & Appointment Scheduling
  • Basic Admin Tasks & File Organization

I am fluent in English and Georgian, highly detail-oriented, and ready to adapt to your specific workflow. Lets collaborate to give your clients the best experience!

Messaging platform:

Email

•

Social media

•

Live chat

Language:

English

Work model:

Project-based

Industry:

Business services & consulting

•

Financial services

Purpose:

Business

My Portfolio