I will provide bilingual customer service and sales support

Colombia

I speak English, Spanish, Portuguese

69 orders completed

Economista, Project manager, Customer Experience

Bilingual economist specialized in international business and financial risk management, with experience in Customer Experience, Digital marketing, e-commerce, and commercial operations. I design and ...
About this Gig

Welcome!


Hi, I'm Ana María, a bilingual (English & Spanish) Customer Experience and Sales Support Specialist with over 10 years of experience helping businesses improve customer satisfaction, increase retention, and recover sales opportunities.


I have experience supporting e-commerce brands, service-based businesses, and international companies through multiple communication channels.


Services I Offer:


  • Customer Support (Email, Chat & Social Media)
  • Lead Follow-Up
  • Sales Support
  • Order Management
  • Administrative Assistance
  • English & Spanish Customer Service


Why Work With Me?

  1. Bilingual Support (English & Spanish)
  2. 10+ Years of Customer Service Experience
  3. Experience with International Clients
  4. Detail-Oriented and Professional
  5. Customer-Centric Approach
  6. Focus on Customer Satisfaction and Business Growth


Whether you need help managing customer inquiries, supporting your sales process, retaining customers, or providing exceptional service, I am here to represent your brand professionally and efficiently.


Please contact me before placing an order so we can discuss your business needs and goals.


I look forward to helping your business grow!


Ana María

Social media platform:

Facebook

Instagram

Service type:

Non-technical support

Language:

English

Spanish

Timezone:

UTC daytime

Support software:

Salesforce

Knowledge base software:

Bitrix24