I will be your professional chat support and customer service agent

Colombia

I speak Spanish

administrador de empresas

Administrador de Empresas y Especialista en Servicio al Cliente (BPO) con más de 3 años de experiencia en gestión de canales de Chat y Call Center (Konecta). Experto en resolución de PQRS, soporte dig...
About this Gig

Welcome! Are you losing sales because you don't have time to answer your customer messages? I am here to help you manage your business communication efficiently.


I am a Business Administrator with over 3 years of hands-on experience in large corporate contact centers (BPO) like Konecta. I specialize in providing top-tier live chat support, customer care, and ticket management for e-commerce stores, websites, and WhatsApp Business.


What I offer during my 2 to 3-hour daily shifts:

- Instant Response: Clear, professional, and empathetic live chat management.

- Conflict Resolution & Claims: Efficient handling of customer complaints and inquiries.

- Multitasking: Ability to manage multiple chat conversations simultaneously without losing quality.

- Daily Reporting: A brief summary of the cases handled at the end of the shift.


Let a corporate professional handle your digital support while you focus on growing your business. Please message me before ordering to coordinate the best schedule for your store!



Social media platform:

Facebook

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Instagram

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Telegram

Service type:

Technical support

Language:

Spanish

Timezone:

UTC nighttime

Support software:

Freshdesk

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Zendesk