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$
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I will be your professional portuguese customer support agent
Brazilian Portuguese Transcription and Data Specialist
I am a reliable freelancer with proven experience on Upwork since 2022.
I specialize in Brazilian Portuguese projects and can help with:
Data annotation and labeling
AI response evaluation
Data vali...
About this Gig
Are you looking for reliable customer support to grow your business? I am a professional with solid experience in customer service and backoffice operations, ready to represent your brand with excellence using Freshdesk.
What I can do for your business:
- Freshdesk Management: Expert handling of tickets and customer queries to ensure quick and accurate responses.
- Backoffice Support: Managing daily operations, data entry, and tasks that keep your business running smoothly.
- Professional Communication: Ensuring all interactions follow your brand's tone of voice with empathy and clarity.
- Efficiency: Dedicated to delivering timely and effective results to increase your customer satisfaction.
I understand that excellent support is the key to customer loyalty. I am committed to delivering high-quality service to help your business thrive.
Feel free to message me so we can discuss how I can support your specific needs!
Social media platform:
•
Other
Service type:
Technical support
Language:
Portuguese
Timezone:
24/7
Support software:
Freshdesk
•
Other
Knowledge base software:
Freshdesk
My Portfolio
FAQ
Which support tools do you use?
I am an expert in using Freshdesk to manage tickets, organize customer inquiries, and ensure timely responses.
Do you have experience with e-commerce backoffice?
Yes, I have a solid background in backoffice operations, including order management, data entry, and supporting e-commerce platforms like Magento.
Are you available for long-term projects?
Absolutely. I am looking for opportunities to build long-term partnerships and help businesses streamline their customer service operations consistently.
In which language do you provide support?
I provide all customer support and backoffice services exclusively in Portuguese, ensuring clear, empathetic, and professional communication for your customers.
