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English
$
USD
I will online assistant for medical practices
Reliable support for your everyday tasks
Hi! I’m an Administrative Analyst with over 8 years of experience in customer support and 2+ years in the medical and aesthetic fields. I offer virtual assistant services such as appointment managemen...
About this Gig
Hello, I am a medical administrative professional specialized in the healthcare field, with solid experience in patient service and administrative coordination. I provide warm, efficient, and professional support through various channels: social media, email, live chat, and phone calls.
Ive worked with platforms like DrApp, TS, Apligem, and prepaid healthcare systems, which allows me to quickly adapt to the tools and processes you use. I also have knowledge of the National Medical Nomenclator and experience in patient admission, appointment scheduling, and medical service follow-up.
What can I do for you?
- Manage medical schedules and appointments
- Patient admission and medical records management
- Social media, chat, and email support
- Telemedicine appointment coordination
- Empathetic and professional communication with patients
- Handle inquiries, claims, and medical reports
- Fast adaptation to your systems and workflow
I speak Spanish but can work in English using translation tools. Feel free to contact me for more details!
Purpose:
Personal
Work model:
Daily
•
Weekly assistance
•
Monthly retainer
FAQ
Do you work with doctors from any specialty?
Yes, I have experience working with psychologists, general practitioners, dentists, and other healthcare professionals. I easily adapt to the needs and workflow of each specialty.
Can you use the system or platform I use in my practice?
Yes. I have experience with tools like Dr App, TS, Apligem, and other healthcare and insurance management platforms. I'm also a fast learner and can quickly adapt to any system you use.
What information do you need to start working with me?
I just need to understand your daily routine, the system you use, and your preferred communication and workflow guidelines. We can schedule a brief meeting to go over everything.
Can you manage schedules and appointments in real time?
Yes, I can handle calendars, book or reschedule appointments, confirm or cancel them, and communicate with patients when needed—all with professionalism and care.
Can you communicate directly with my patients?
Yes. I can interact with patients through phone calls, WhatsApp, email, or social media—always with a warm and professional tone, following your instructions.
Do you work by the hour, full day, or per task?
I’m flexible. We can arrange an hourly, daily, weekly, or task-based plan, depending on your needs.
Do you only work in Spanish or also in English?
Spanish is my native language, but I can work in English using translation tools. I ensure clear and efficient communication at all times.
