I will be your customer support agent for email and chat
Customer Support and Virtual Assistant
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Looking for a reliable and professional customer support agent for your emails and live chats? Ive got you covered!
I specialize in email & chat support only, providing fast, empathetic, and well-structured responses that keep customers happy and loyal.
I have experience supporting e-commerce brands (including a car and jewelry store) and general businesses. I adapt quickly and am happy to undergo paid training to match your brand voice and policies.
Services I Offer:
- Customer emails & live chat responses
- Order, shipping, and tracking support
- Refunds, exchanges, and cancellations
- Product inquiries & basic troubleshooting
- CRM updates & internal notes
- Professional, warm, brand-aligned communication
Tools I Use: Gmail, Outlook, Yahoo, Gorgias, Salesforce, GoHighLevel, MailerLite, Slack, etc.
Why Work With Me:
- Professional yet friendly communication
- Strong attention to detail & empathy
- E-commerce & general support experience
- Quick learner, easy to train
- Up to 8 hours/day, flexible scheduling
Let me handle your customer support so you can focus on growing your business!
Social media platform:
•
•
Service type:
Other
Language:
English
•
Tagalog
Timezone:
24/7
Support software:
Salesforce
•
Other
FAQ
Do you handle phone calls?
No. I specialize in email and live chat support only to ensure quality, clarity, and fast response times.
Do you offer paid training?
Yes. I’m happy to undergo paid training to fully learn your systems, products, and brand tone.
Can you work with e-commerce stores?
Absolutely. I have experience supporting e-commerce brands using Shopify, including order-related and product inquiries.
What timezone do you work in?
I offer flexible scheduling and can adjust based on your business needs.
12 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J 
joemadigan
Repeat Client

United Kingdom
Quite simply brilliant attention to detail every time 👌
Up to $50
Price
2 days
Duration
Helpful?J 
joemadigan
Repeat Client

United Kingdom
My hero on here, so great every time!!
Up to $50
Price
2 days
Duration
A 
Seller's Response
Helpful?J 
joemadigan
Repeat Client

United Kingdom
Brilliant, always the best to deal with, a genius, true genius!!!!
Up to $50
Price
2 days
Duration
A 
Seller's Response
Helpful?J 
joemadigan
Repeat Client

United Kingdom
Brilliant delivery every time, a true genius!!!!
Up to $50
Price
3 days
Duration
A 
Seller's Response
Helpful?J 
joemadigan
Repeat Client

United Kingdom
The best in the world!!!!
Up to $50
Price
1 day
Duration
A 
Seller's Response
Helpful?
12 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J 
joemadigan
Repeat Client

United Kingdom
Quite simply brilliant attention to detail every time 👌
Up to $50
Price
2 days
Duration
Helpful?J 
joemadigan
Repeat Client

United Kingdom
My hero on here, so great every time!!
Up to $50
Price
2 days
Duration
A 
Seller's Response
Helpful?J 
joemadigan
Repeat Client

United Kingdom
Brilliant, always the best to deal with, a genius, true genius!!!!
Up to $50
Price
2 days
Duration
A 
Seller's Response
Helpful?J 
joemadigan
Repeat Client

United Kingdom
Brilliant delivery every time, a true genius!!!!
Up to $50
Price
3 days
Duration
A 
Seller's Response
Helpful?J 
joemadigan
Repeat Client

United Kingdom
The best in the world!!!!
Up to $50
Price
1 day
Duration
A 
Seller's Response
Helpful?
