I will provide monthly support and maintenance for your web or mobile app


About this gig
Your app is live, but nobody owns it any more?
My team takes over support and maintenance of web and mobile applications.
Recent work:
- Company 9: took over a live brokerage platform in 2024, develops and supports it since then
- Company 10: took over a live hotel booking service from the previous team; now adding pay-later, cancellations and refunds
Response times, business hours (9x5):
- Critical, production down: response in 2 hours, fix target 2-5 business days
- Major, workaround exists: response in 4 hours, fix target up to 10 business days
- Minor, cosmetic or questions: response in 1 business day, fix in planned releases
Monthly support includes:
- Bug fixing and small improvements
- Dependency, security and OS updates
- Server and application monitoring
- DevOps: deployments, backups, CI/CD
- Monthly report on work and hours used
How it starts:
1. We review your code and infrastructure
2. We document what we found and agree on priorities
3. We work monthly within the package hours
Extra work is quoted separately. Before the first month we review your code; message me to arrange access.
Respect third-party rights
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Get to know Ani I.
Krainet, a custom software development company
- FromBelarus
- Member sinceSep 2026
Languages
English, Russian

