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English
$
USD
I will provide expert remote IT support and PC troubleshooting
Corporate Desktop Support Specialist
I am a Corporate Desktop Support Specialist with a proven record of exceeding resolution benchmarks in fast-paced real estate environments. I manage active ticket queues and IT projects globally, spec...
About this Gig
Are you dealing with a slow computer, software errors, or connectivity issues? I've got you covered.
I'm a CompTIA A+ and ITIL certified IT professional with 4+ years of corporate helpdesk experience supporting hundreds of users nationwide and internationally. I resolved 1,000+ tickets in a single quarter with a 55% customer satisfaction improvement.
What I can help with:
Slow or freezing Windows PC
Microsoft 365 Outlook, Teams, OneDrive, SharePoint
VPN and remote access setup
Printer and peripheral issues
Virus and malware removal
Password resets and account issues
Software installation and errors
General "my computer is acting weird" problems
How it works:
1️ Order and describe your issue
2️ We connect via free remote session (AnyDesk or Quick Assist)
3️ I fix it while you watch
Fast turnaround. Plain English no confusing tech jargon. Corporate-level support at an affordable price.
CompTIA A+ Certified | ITIL Foundation | 4+ years corporate IT experience
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Printer
Operating system:
Windows
•
IOS
•
Android
•
SAP
FAQ
How do we connect for the remote session?
I use ScreenConnect or Microsoft Quick Assist — both are secure and easy to use. I'll send you a direct link and walk you through joining in less than 2 minutes.
What if you can't fix my issue?
I'll always be upfront if something is outside my scope. I do not charge for issues I cannot resolve.
How long does a typical session take?
Most common issues are resolved in 30–60 minutes. I'll let you know upfront if your issue may take longer.
Do I need to be tech savvy to work with you?
Not at all. I explain everything in plain English and walk you through every step. That's kind of my specialty.
What operating systems do you support?
I specialize in Windows 10 and Windows 11. I also support Microsoft 365 across PC and Android.
