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Fiverr Pro
English
$
USD
I will create sops and document your business workflows
Project Manager for Marketing Agency Operations
I help marketing agencies, eCommerce brands, and service businesses manage projects, improve workflows, and deliver client work consistently.
With 5+ years of experience in project management, agency...
About this Gig
Are your workflows unclear, dependent on specific people, or difficult to scale?
I help agencies, service businesses, and growing teams document how work should be completed through practical SOPs, workflow maps, and process-improvement recommendations.
WHAT I CAN CREATE
Standard operating procedures (SOPs)
Workflow and process maps
Roles, ownership, and handoff points
Step-by-step task instructions
Tools, inputs, outputs, and checkpoints
Improvement notes for bottlenecks and gaps
MY PROCESS
1. Review your current process and goals
2. Identify missing steps, risks, and unclear ownership
3. Map the improved workflow
4. Write clear, usable SOP documentation
5. Deliver editable files for review and implementation
This is not generic virtual assistance. It is structured operations documentation based on real agency and client-delivery experience.
You can receive one core SOP, a multi-workflow system, or a complete department-level SOP package depending on the option selected.
Please message me before ordering if your workflow is complex or you are unsure which package fits.
My Portfolio
FAQ
What do you need from me to get started?
Please share the workflow or process you want documented, your business goal, current steps, responsible team members, tools used, existing documents, and any known problems. Screenshots, notes, recordings, or examples are also helpful.
What is included in one SOP?
One SOP normally covers one defined workflow or repeatable process. It may include the purpose, scope, responsible roles, required tools, step-by-step instructions, handoff points, checkpoints, and expected outputs.
Can you improve my existing SOP or workflow?
Yes. I can review your current SOP or workflow, identify unclear steps, bottlenecks, missing ownership, and inconsistencies, then reorganize it into a clearer and more practical system.
Which tools do you work with?
I can create workflows and documentation for ClickUp, Asana, Trello, Monday.com, Notion, Google Workspace, Microsoft tools, and similar platforms. Please message me if your team uses another system.
Will I receive editable files?
Yes. Depending on the project, files may be delivered in Google Docs, Microsoft Word, Google Sheets, Notion, PDF, or another agreed editable format.
Is this a one-time setup or ongoing support?
The listed packages cover one-time SOP and workflow projects. Ongoing documentation, implementation, project coordination, or operations support can be arranged through a custom offer.
Will this service work for my team size?
Yes. I can document workflows for founders, small teams, agencies, and growing departments. The most suitable package depends mainly on the number and complexity of your workflows.
Do you offer custom scopes or additional SOPs?
Yes. If you need additional SOPs, more workflow maps, implementation support, or a different scope, please message me before ordering so I can prepare a suitable custom offer.
How are revisions handled?
Revisions cover reasonable changes within the agreed workflow and documentation scope. A new process, major scope change, or additional workflow may require an extra SOP or custom offer.
