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Fiverr Pro
English
$
USD
I will provide professional customer support via phone, email, and chat
8 years in customer and tech support handling calls emails and chats
Welcome to my Fiverr profile! I have 8 years of experience in customer and technical support, handling inbound/outbound calls, emails, and live chats for businesses of all sizes.
I’ve worked with v...
About this Gig
Are you looking for a reliable and experienced customer support representative? With 8 years of experience, I offer phone, email, and chat support to businesses worldwide, especially in the USA, UK, and Canada.
What I Offer:
- Customer Support / Technical Support
- Phone, Email, and Chat Assistance
- Order Processing & Issue Resolution
- Handling Inquiries and Complaints
- Appointment Scheduling & CRM Management
- Virtual Assistance for Businesses & Individuals
Industries I Have Worked With:
- Pizza Stores
- Medical Offices
- Cab Companies
- Hotels
- Amazon (2 years of experience) and many more!
Software & Tools I Have Used:
- POS Systems: Aldelo, SoftTouch, NorthTouch, Pecan POS, HarbourTouch
- Call Center & Communication: Vicidial, Portal, Eyebeam, Nextiva, Aircall, Grandstream Hardphone
- Customer Support Platforms: Zendesk, Salesforce
- Productivity Tools: Microsoft Office (Excel, Word), Canva
- Pricing: I charge $5 per hour for my services.
Why Choose Me?
- ️ 8+ Years of Experience
- ️ Friendly & Professional Communication
- ️100% Customer Satisfaction Guaranteed
Lets discuss your business needs! Message me before placing an order.
My Portfolio
FAQ
What types of customer support do you provide?
I offer phone, email, and chat support for businesses worldwide. I can assist customers, handle inquiries, process orders, and resolve issues professionally.
Do you have experience with specific industries?
Yes! I have worked with pizza stores, medical offices, cab companies, hotels, Amazon, and many other businesses. I adapt quickly to different industries and customer needs.
What software and tools are you familiar with?
I have experience with POS systems (Aldelo, SoftTouch, NorthTouch, Pecan POS, HarbourTouch), CRM & customer support platforms (Zendesk, Salesforce, Honeybook), and call center tools (Vicidial, Nextiva, Aircall, Grandstream hardphone). I also use Microsoft Office (Excel, Word) and Canva.
How do you handle difficult customers?
I remain calm, professional, and solution-oriented. My goal is to understand the issue, empathize with the customer, and resolve their concerns efficiently while maintaining a positive brand image.
What time zones do you cover?
I provide support for businesses in the USA, UK, Canada, and worldwide. Let me know your preferred hours, and I’ll adjust accordingly!
