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I will do shopify email marketing for customer retention
Audrey Williams
About this gig
Your customers already bought from you. But are your emails giving them a reason to come back?
If past buyers become inactive after their first purchase, you're leaving repeat sales on the table. I help Shopify stores turn existing customers and subscribers into repeat buyers through strategic email marketing.
I create targeted campaigns that keep customers engaged, encourage repeat purchases and bring inactive customers back. From recovering abandoned carts and following up after purchases to recommending products and promoting new offers, I help you get more value from the audience you've already built.
I can help with:
Welcome campaigns
Abandoned cart emails
Post-purchase campaigns
Repeat purchase campaigns
Win-back campaigns
Promotional campaigns
Customer segmentation
Email personalization
Product recommendations
Email automation
I structure campaigns around customer behavior, purchase history and lifecycle stage so customers receive relevant messages instead of generic emails.
Whether you're starting from scratch or struggling with repeat purchases, I can help build a stronger retention system.
Shopify + Klaviyo supported. Message me before ordering.
Get to know Audrey Williams
Audrey Williams
Email deliverability
- FromNigeria
- Member sinceSep 2026
Languages
English
I’m an email deliverability specialist focused on helping businesses solve email delivery problems and improve inbox placement. I help identify issues such as emails going to spam, incorrect SPF, DKIM and DMARC records, DNS configuration problems, and domain reputation concerns. My goal is to make email infrastructure properly authenticated, reliable, and easier to manage so you can focus on reaching your audience.
My Portfolio
Other Email Marketing Services I Offer
FAQ
What type of Shopify stores do you work with?
I can work with different ecommerce stores, including fashion, beauty, skincare, cosmetics, jewelry, wellness, home products and other Shopify businesses.
What is customer retention email marketing?
Customer retention email marketing focuses on keeping existing customers engaged and encouraging them to purchase again instead of relying only on acquiring new customers.
Can you help me increase repeat purchases?
I can build and optimize email campaigns designed around repeat purchases, post-purchase engagement, customer reactivation and retention. However, specific sales results cannot be guaranteed because performance also depends on your products, pricing, audience and other factors.
Do you create abandoned cart emails?
Yes. Abandoned cart campaigns can be included depending on the package you select.
Can you create post-purchase emails?
Yes. I can create post-purchase campaigns designed to keep customers engaged after an order and create opportunities for future purchases.
Can you create win-back campaigns?
Yes. I can create re-engagement or win-back campaigns for customers who have become inactive
Do you design the emails?
Yes. Branded, mobile-friendly email templates can be included depending on your package.
Do I need to have an existing email list?
Not necessarily. I can work with stores that already have subscribers or customers and help structure the email marketing around the available data.
Do you guarantee sales?
No. I don't guarantee a specific amount of revenue or sales. My focus is on creating a structured, relevant and retention-focused email marketing system.
Do you write the email copy?
Yes. Basic campaign copy can be included according to the selected package. If you need a large number of campaigns or extensive copywriting, please contact me before ordering
