I will write standard operating procedures sops and onboarding docs

United States

I speak English

AI Content and Operations Specialist

I help solopreneurs and small business owners save hours every week by building practical systems, custom AI tools, and clear documentation. Most business tools are built for companies with departmen...
About this Gig

Your business runs on repeatable processes. Document them once, save hours forever.**


I create **simple, clear SOP documents** for solopreneurs and micro-businesses (15 employees). Step-by-step instructions anyone can follow.


**Types of SOPs I write:**

**Client Processes** Onboarding, offboarding, complaints, payment follow-up

️ **Operations** Order fulfillment, content pipeline, social media workflows

**Admin & Finance** Bookkeeping checklists, invoicing, contractor onboarding

**Marketing** Email workflows, lead follow-up, product launch checklists


**Each document includes:**

- Step-by-step instructions with assigned roles

- Checklists for every process

- Decision points ("If X, do Y")

- Estimated time per task

- Professional formatting


**Example** (Client Onboarding):

> 1. Prospect fills contact form 2. Send acknowledgment (template included) 3. Schedule discovery call 4. Send proposal 5. Welcome packet on signature 6. Add to project management tool


Delivered in Google Doc or PDF edit forever.

Document type:

Standard Operating Procedures (SOPs)

Industry:

General

Language:

English

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.