I will us insurance virtual assistant applied epic ams360
US Insurance Virtual Assistant, COI, Applied EPIC, CSR24 and AMS360
About this Gig
I provide US insurance virtual assistant support for agencies, brokers, and insurance teams needing reliable help with commercial insurance operations and policy servicing.
With hands-on experience supporting the complete post-bind insurance lifecycle, I can assist with tasks such as Certificate of Insurance (COI) preparation, policy servicing, documentation management, client record updates, and agency administration.
My experience includes:
- Creating and issuing accurate Certificates of Insurance (COIs)
- Handling policy servicing tasks including endorsements, cancellation notices, past due notices, inspection recommendation letters, and loss run requests
- Reviewing policy documents for accuracy and maintaining clean client records
- Updating and managing data in Applied Epic, AMS360, and AgencyZoom
- Supporting account managers, producers, carriers, and clients with daily insurance operations
- Assisting with billing documentation, invoice preparation, and AMS updates
I understand US insurance agency workflows and focus on accuracy, organization, and timely completion of tasks.
If your agency needs dependable remote insurance support, feel free to message me before ordering.
Purpose:
Business
Work model:
Monthly retainer
FAQ
Q: What type of insurance support do you provide?
A: I provide virtual assistant support for US insurance agencies, brokers, and teams with commercial insurance operations, including policy servicing, documentation, COIs, and administrative tasks.
Q: Which insurance management systems have you worked with?
A: I have hands-on experience working with Applied Epic, AMS360, and AgencyZoom for managing client information, policy data, workflows, and agency operations.
Q: Can you help with Certificates of Insurance (COIs)?
A: Yes, I have experience creating and issuing Certificates of Insurance (COIs) while ensuring accuracy and compliance with client and policy requirements.
Q: What commercial insurance tasks can you assist with?
A: I can assist with post-bind servicing tasks such as endorsements, policy documentation updates, cancellation notices, past due notices, loss run requests, inspection recommendation letters, and client record maintenance.
Q: Do you handle claims or provide insurance advice?
A: No. My services focus on insurance operations support, administrative assistance, and policy servicing tasks. I do not provide claims handling, underwriting decisions, or insurance advice.
Q: What do you need from me to start the project?
A: Please provide task instructions, required documents, templates, workflow guidelines, and any necessary access details. This helps me complete the work according to your agency's process.

