I will create an ai whatsapp chatbot to handle orders, faqs and bookings


About this gig
Are you still replying to WhatsApp messages manually at 11pm, on weekends?
I'll build you a smart AI WhatsApp chatbot that handles customers 24/7 automatically so you never miss a lead, order, or booking again.
Get to know Asad Ali
AI Engineer Generative AI Agentic AI Voice Agents AI SaaS development
- FromPakistan
- Member sinceFeb 2025
- Avg. response time1 hour
Languages
English
My Portfolio
FAQ
Do I need a WhatsApp Business account to get started?
Yes, you need a free WhatsApp Business account linked to a phone number. I'll guide you through the full setup step by step , it takes less than 15 minutes and I handle all the technical configuration. You don't need any prior experience.
Will the bot sound robotic or like a real person?
With the Standard and Premium packages, the bot is powered by OpenAI GPT-4 which replies in natural, conversational language, not scripted menus.You can set the tone to match your brand: friendly, professional, casual, or formal. Most of my clients' customers don't even realize they're talking to AI
What happens when a customer asks something the bot doesn't know?
The bot is trained to recognize when it can't answer and smoothly hands the conversation over to you with an instant notification. No customer gets left hanging. You can also set a fallback message like "Let me connect you with our team" to keep it professional.
Do I need any coding or technical skills to manage the bot after delivery?
Absolutely zero. I build everything, test it fully, and hand it over with a recorded Loom video walkthrough so you understand exactly how it works. Day-to-day you just use WhatsApp normally, the bot runs silently in the background.
Can I update the bot's responses after the project is delivered?
Yes. Basic package gets a simple editable FAQ document. Standard and Premium packages include an admin panel or Google Sheet where you can update answers, add new flows, or change pricing yourself anytime. No developer needed.
Which countries and languages does this work in?
WhatsApp API works in USA, UK, Australia, Canada, UAE, Pakistan, India, and most countries worldwide. For language, the bot can be built in English, Arabic, Urdu, or any other language just let me know your requirement before ordering.
How is this different from a basic WhatsApp auto-reply?
Basic auto-replies only send one fixed message to everyone.It's the difference between a doorbell and a full-time receptionist. It understands what the customer is asking, collects their details, qualifies them, books appointments, takes orders, and logs everything into your CRM or Google Sheet.
Is my customers' data safe and private?
Yes. All data is processed through Twilio's enterprise-grade infrastructure and stored in your own Airtable or Google Sheet. I never store or access your customer data after delivery. The system is fully GDPR-aware and follows WhatsApp's official Business API policies.
What do you need from me to get started?
Just four things, your business name and type, a list of common customer questions, your ordering or booking process, and access to your WhatsApp Business account. I'll send you a simple intake form right after you place the order so we can move fast.
Do you offer support after delivery?
Yes I provide 30 days of free post-delivery support for bug fixes or small adjustments. If you need ongoing maintenance or want to add new features after that, I offer affordable monthly support packages. I'm not the kind of freelancer who disappears after delivery.
