I will be your customer support and bdc representative for inbound calls
Customer Support, Appointment Setting, Lead Generation Specialist, Web Developer
About this Gig
I will handle your inbound calls, chats, and emails the way your customers deserve: answered promptly, listened to properly, and followed up until the next step is booked. With 3+ years of experience in sales, customer support, and appointment setting. I currently support US automotive clients as a BDC Representative & Project Team Lead inbound calls, appointment scheduling, follow-ups, and CRM records on a project handling ~100 inbound calls a day, plus customer-support-style scheduling and DealerCentre CRM work for a dealership. What you get: polite inbound call handling, appointment scheduling + confirmations, email/chat replies, follow-up calls, and clean CRM notes so nothing falls through the cracks. Starter prices negotiable. Message me for a custom offer before ordering so we agree hours, timezone, tools/CRM access, and call volume.
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
Support software:
Other
FAQ
Which tools do you use?
I work in your CRM / helpdesk / email if you give access, or report in a shared sheet.
Do you make outbound calls too?
Follow-up and confirmation calls, yes. Full outbound cold calling is my separate Cold Calling gig.
Which hours?
Agreed before ordering; US business hours available by arrangement.
