Browse categories
Explore
Fiverr Pro
English
$
USD
I will be your customer support, customer service representative
Effortless Store Management for Real Growth
Hello,
I’m Asad Riaz, and I bring over 8 years of expertise in Shopify store management and customer service for online/ecommerce stores. With my extensive experience in dropshipping, I can offer you...
About this Gig
Are you seeking a customer service representative, support agent, call center services, virtual assistant, appointment setter, or customer success manager? Your search ends here.
Comprehensive 24/7 Customer Support Services Offered:
E-Commerce Customer Support (Amazon, ebay, wallmart & Shopify)
I specialize in delivering exceptional customer service through email support, live chat (with a response time of under 1 minute), and both inbound and outbound calls. Additionally, I offer services including social media response management, order fulfillment, refund processing, tracking assistance, and subscription management.
Industry-Specific Operational Support
With experience across various sectors, I offer operational support for industries including courier delivery, utilities, and healthcare.
Proficient Tools and Platforms:
- Gmail Suite
- Dial Pads
- Zendesk
- Fresh Desk
- Gorgias
- ZOHO
- Crisp
- Smartsupp
- Tawktoo
- Intercom
- Hubspot
- HelpDesk
- Opsgenie
- Kustomer
- Dropify
- DSER
- CJ Dropshipping
Let's partner for impactful operations.
My Portfolio
FAQ
What are your working hours for providing customer support or customer service?
I am available 24/7 to assist with your customer service needs. Feel free to reach out at any time, and I'll respond promptly!
What languages do you provide customer support in?
I provide customer support primarily in English. Whether it’s through email support, live chat support, social media service, or phone calls, I ensure clear and effective communication to assist your customers with their needs.
Can you learn new tools specific to my business needs?
Absolutely! I'm always eager to learn and adapt to new tools that can help better serve your business. Whether it's a unique CRM, ERP, or any other platform specific to your operations, I'm committed to quickly getting up to speed to provide the best possible support for your customers.
What specific platforms do you support for e-commerce customer service?
I support a wide range of e-commerce platforms for customer service, including Shopify, Amazon, Etsy, eBay, and WooCommerce. I’m experienced in managing various tasks such as order fulfillment, processing, scheduling, partial refunds, disputes, chargebacks, bookkeeping and more.
