I will handle your customer emails and support tickets


About this gig
Hi, I'm Afiff!
Do you need someone to handle your customer emails and support tickets fast and professionally?
I got you covered 24/7.
With 3+ years experience in Customer Support, I will make sure your customers feel heard and happy.
What I Offer:
- Fast reply to customer emails within 1 hour
- Handle support tickets via Zendesk, Gorgias, Freshdesk, Gmail
- Professional, friendly, and empathetic responses
- 8 hours availability per day
- Detailed daily report
Tools I Use:
Zendesk, Gorgias, Freshdesk, HubSpot, Gmail, Tidio
Why Choose Me:
- 24/7 Fast Response Time
- 100% Professional Communication
- Ready to start today
Im excited to help grow your business with great customer service!
Message me before ordering so we can discuss your needs.
Let's work together!
Get to know AFIFF
Customer Support, Data Entry, Virtual Assistant
- FromIndonesia
- Member sinceNov 2022
- Avg. response time1 hour
Languages
Indonesian, English
My Portfolio
FAQ
What tools do you use?
I use Zendesk, Gorgias, Fresdesk, Hubspot, Gmail, and Tidio. I can also learn your tools quickly.
What is your response time?
I reply to customer email within 1 hour during work hour. I'm available 8 hours per day.
Can you work on weekend?
Yes! You can add weekend support as a gig extra.

