I will be professional customer support for chat, email, helpdesk

5.0
5.0

Bangladesh

I speak Bengali, English

458 orders completed

Quality work assured

Hi, I'm Asad, your dedicated partner for Creative, Support, and Operations.✅ 5+ years of experience in Graphic Design, Customer Support, Virtual Assistance and 2 years in Operations.✅ Starting as a Gr...
About this Gig

Need a customer support agent who treats your users the way you would: professionally, politely, and with genuine care? I've got you covered.


I provide dedicated customer support through chat, email, and helpdesk platforms tailored for startups, online stores, SaaS products, bookmakers, agencies, and digital businesses of all sizes.


My approach is simple:

clear communication, fast response, and a smooth experience for your customers.


What I Can Handle:

  • Live chat & email support
  • Ticketing (Freshdesk, Zendesk, Crisp, Tawk, Intercom, etc.)
  • Order, payment & account issues
  • Refunds, disputes, resolutions
  • FAQ optimization
  • Basic moderation & user management
  • Website/app usability reviews
  • Customer experience reporting


Why Clients Prefer Working With Me:

  • Friendly, empathetic communication
  • Strong English + localised Bangla support
  • Experience with high-traffic platforms
  • Organised workflow and clean documentation
  • Available for both short-term & long-term roles
  • Consistent, professional interactions with users


If you're building a brand that values clean support, smoother conversations, and higher customer satisfaction, I'd be happy to join your team.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Technical support

Language:

Bengali

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Reviews

7 reviews for this Gig
5.0

(7)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • M

    mfdealflow

    Repeat Client

    US

    United States

    5

    Good communication and quality work. Thank you.

    Helpful?
    Yes
    No
  • E
    image-docs

    eliasweemaes

    Repeat Client

    BE

    Belgium

    5

    Very good and timely delivered!

    Helpful?
    Yes
    No
  • E
    image-docs

    eliasweemaes

    Repeat Client

    BE

    Belgium

    5

    Very good experience! Trustworthy seller. Very quick learner for new assigned tasks. Willing to go the extra mile

    Helpful?
    Yes
    No
  • M
    image-docs

    mayagayam

    US

    United States

    5

    Exactly as requested, thank you!

    Helpful?
    Yes
    No
  • V

    vendown

    AU

    Australia

    5

    delivered exactly as needed in a well presented document. I would recommend contacting this guy.

    Helpful?
    Yes
    No
Reviews

7 reviews for this Gig
5.0

(7)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • M

    mfdealflow

    Repeat Client

    US

    United States

    5

    Good communication and quality work. Thank you.

    Helpful?
    Yes
    No
  • E
    image-docs

    eliasweemaes

    Repeat Client

    BE

    Belgium

    5

    Very good and timely delivered!

    Helpful?
    Yes
    No
  • E
    image-docs

    eliasweemaes

    Repeat Client

    BE

    Belgium

    5

    Very good experience! Trustworthy seller. Very quick learner for new assigned tasks. Willing to go the extra mile

    Helpful?
    Yes
    No
  • M
    image-docs

    mayagayam

    US

    United States

    5

    Exactly as requested, thank you!

    Helpful?
    Yes
    No
  • V

    vendown

    AU

    Australia

    5

    delivered exactly as needed in a well presented document. I would recommend contacting this guy.

    Helpful?
    Yes
    No