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Fiverr Pro
English
$
USD
I will be your remote customer support assistant and CRM specialist
About this Gig
Welcome! Looking for a reliable, professional, and empathetic customer support specialist for your business? You are in the right place.
With over 4 years of experience in client relations, account management, and onboarding, I help e-commerce stores and digital businesses deliver top-tier support, retain customers, and maintain high satisfaction rates.
Services I Provide:
- Email & Live Chat Support: Fast, polite, and effective responses to customer inquiries.
- CRM & Ticket Management: Efficient ticket handling and escalation (Zendesk, Freshdesk, Zoho).
- Customer Onboarding & Walkthroughs: Guiding new users and partners smoothly through your platform.
- Issue & Complaint Resolution: Turning unhappy customers into loyal brand advocates through active listening and empathy.
Why Work With Me?
- Hands-on experience with leading e-commerce and delivery platforms.
- High attention to detail and strong problem-solving skills.
- Professional fluency in English (C1 Level) and Native Arabic.
Feel free to place an order or send me a message with your specific requirementslet's keep your customers happy!
FAQ
Which customer support platforms are you familiar with?
I am experienced with major CRM and support tools including Zendesk, Freshdesk, Zoho, Shopify Inbox, and standard email/live chat platforms
Do you offer support in both English and Arabic?
Yes! I provide full customer support and response writing in both English and Arabic with high professional quality
