I will provide customer support, email, livechat and call support
Expert in eCommerce Support, Sales and Care!
About this Gig
Are you looking for a customer service representative, customer support agent, call center services, virtual assistant, appointment setter, or customer success manager? Then your search is over!
Offering a diverse range of services:
- Operations Support for various industries such as online games, SAAS products, Courier Delivery, Utilities, Healthcare companies and etc.
- 24/7 live chat support for wide range of online and multiplayer games.
- Amazon & Shopify customer service expertise covering Email Support, Live Chat, Inbound/Outbound Calling, Social Media Management, Order Fulfillment, Refunds, Chargebacks, Disputes, Tracking, and Subscription Management.
Heres what you can expect from me.
- Affordable rates
- 24/7 Exceptional Customer Service.
- A dedicated agent committed to handling your tasks efficiently.
- Option for multiple agents to scale up support if needed.
- Highly skilled individuals following modern Project Management Practices.
Service platforms include, but are not limited to:
- Shopify Stores
- Amazon Stores
- Etsy
- eBay
- WooCommerce
- SAAS
You can also hire me as your full time virtual assistant. We can also connect on a call to discuss more about your requirement.
-Ash
FAQ
1. What kind of customer support do you offer?
I offer live chat, email, and ticket-based customer support. I can help handle customer queries, process refunds, track orders, and ensure a positive experience for your clients.
2. Do you work in different time zones?
Yes! I’m based in India but have supported clients across the US, UK, EU, and Australia. I can adjust my hours to match your time zone, including weekends or evenings if required.
3. What tools or platforms are you familiar with?
I’ve worked with tools like Zendesk, Gorgias, Freshdesk, Intercom, Shopify Inbox, and ChatGPT for AI-assisted replies. I’m also quick to learn new platforms if needed.
4. Can you handle support for my e-commerce store?
Absolutely! I have experience supporting Shopify, WooCommerce, and Amazon stores—answering order-related queries, handling returns, and managing customer expectations.
5. Are you fluent in English and able to handle professional communication?
Yes, I’m fluent and professional in English. I’ve been handling English-speaking customers for 5+ years with excellent written and verbal communication skills.
6. Can we connect on a call to discuss more about this project?
Yes, definitely! I’d be happy to jump on a quick call to understand your needs better and see how I can support your business effectively. Just let me know a time that works for you.
