I will provide customer service for your drop shipping business
Together we work, Together we achieve
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Struggling to keep up with customer messages? Missed replies can mean lost clients but not anymore.
I'm a professional Virtual Customer Support Agent with hands-on experience in Live Chat, Email Response, and Virtual Assistance. I'll manage your customer communication with speed, accuracy, and professionalism so you never lose a potential sale again.
What I Offer:
- 24/7 customer support via email, live chat, and social media
- Accurate order management, including returns and refund processing
- Product listing assistance and detailed record-keeping
- Clear, respectful, and professional resolution of customer complaints
- Prompt response handling, even during high-volume situations
Why choose me?
- Fast & Friendly Communication
- Fluent English & Error-Free Writing
- 100% Customer Satisfaction
- Flexible Scheduling to Match Your Time zone
- Dedicated to Representing Your Brand Positively
Ready to give your customers the best support experience?
Send me a message now or hit Order and lets get started today!
Social media platform:
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•
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Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
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Freshdesk
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Zendesk
•
Liveagent
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Intercom
My Portfolio
FAQ
What kind of customer support do you provide?
I provide professional customer support for e-commerce stores, especially Shopify, via email, live chat, and support ticket systems. I handle inquiries, complaints, order tracking, refunds, and general assistance to enhance customer satisfaction.
What industries do you specialize in?
I specialize in e-commerce, with extensive experience supporting Shopify stores. I can manage customer inquiries, order issues, and provide assistance while adapting my communication to match your brand’s tone and style.
What are your working hours?
I offer flexible customer support schedules, working 8 to 10 hours per day, six days a week. Extended or 24/7 support can also be arranged upon request.
Can you handle multiple communication channels?
Yes! I can manage customer support across multiple platforms, including Shopify Inbox, email, live chat, Facebook, Instagram, WhatsApp, and other ticketing systems such as Freshdesk, Zendesk, Zoho, and Gorgias.
How do you ensure customer satisfaction?
I focus on polite, professional, and timely responses, resolving issues efficiently while maintaining a positive experience for your customers.
Do you follow specific guidelines or scripts?
Yes! I follow your company guidelines and brand tone, providing personalized and professional responses without using copy-paste replies. Every message is tailored to each customer to ensure a genuine and high-quality support experience.
How quickly can you start?
I can start providing customer support as soon as you share the project details and access to your systems.
Can you handle high-volume support requests?
Yes! I am experienced in managing high volumes of inquiries without compromising response quality or customer satisfaction.
9 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M miguellopes974

Portugal
Good work!
$50-$100
Price
7 days
Duration
Helpful?A abdullajamal1
Repeat Client

Italy
Great experience! Fast delivery, excellent communication, and top-quality work. Highly recommend!
Up to $50
Price
2 days
Duration
Helpful?B blackksocks
Repeat Client

United Kingdom
Amazing! Great working together
$100-$200
Price
2 days
Duration
A 
Seller's Response
Helpful?B blackksocks
Repeat Client

United Kingdom
Amazing 🖤🖤
$100-$200
Price
1 day
Duration
Helpful?B blackksocks
Repeat Client

United Kingdom
Amazing work! Use him every year!
$100-$200
Price
1 day
Duration
Helpful?
9 reviews for this Gig
| (9) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M miguellopes974

Portugal
Good work!
$50-$100
Price
7 days
Duration
Helpful?A abdullajamal1
Repeat Client

Italy
Great experience! Fast delivery, excellent communication, and top-quality work. Highly recommend!
Up to $50
Price
2 days
Duration
Helpful?B blackksocks
Repeat Client

United Kingdom
Amazing! Great working together
$100-$200
Price
2 days
Duration
A 
Seller's Response
Helpful?B blackksocks
Repeat Client

United Kingdom
Amazing 🖤🖤
$100-$200
Price
1 day
Duration
Helpful?B blackksocks
Repeat Client

United Kingdom
Amazing work! Use him every year!
$100-$200
Price
1 day
Duration
Helpful?
