I will handle email and chat customer service and support

5.0
5.0

Pakistan

I speak English, German, Spanish

5 orders completed

Virtual Assistant, Customer Support Specialist

Hi, I’m Hassan — your reliable Virtual Assistant with 5 years of hands-on experience in customer service, Shopify, and admin support. I specialize in handling customer inquiries, emails, chats, refund...
About this Gig

Are you looking for a reliable professional to handle your customer support and customer service operations? I will help your business deliver fast, friendly and solution-focused support that improves customer satisfaction and brand reputation.


Services I Offer


  • Email Support
  • Live Chat Support
  • Helpdesk & Ticket Handling
  • Order Tracking & Fulfillment Assistance
  • Refunds & Complaint Resolution
  • Customer Inquiry Management
  • Social Media Customer Support
  • General Virtual Assistant Tasks


I have experience supporting ecommerce businesses including Shopify, Amazon, TikTok Shop, Etsy and WooCommerce stores. I am also comfortable working with tools like Zendesk, Gorgias, Intercom and Freshdesk.


My goal is to provide organized, efficient and professional customer support so you can focus on growing your business.


I am committed to maintaining professional communication, quick response time and a positive customer experience. Let me support your business with reliable customer service that builds trust and long-term customer loyalty.


Please contact me before placing an order.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

German

Spanish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Reviews

4 reviews for this Gig
5.0

(4)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J
    image-docs

    janessa4_me

    US

    United States

    5

    This is the second project we’ve worked on, and I really appreciated the quality of work and going to bed and beyond what I asked for

    Up to $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • L

    lowcarbv

    Repeat Client

    US

    United States

    5

    This has been such a great experience! My VA is hardworking, attentive, and always willing to go the extra mile. I truly appreciate the effort, consistency, and positive attitude. His responsiveness and reliability have made a real difference in performance. Thank you for being so proactive and dependable—highly recommend!

    $50-$100

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • F

    filiptpc

    DE

    Germany

    5

    Very good work and i can only recommend him!

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • J
    image-docs

    jace_henry

    FR

    France

    5

    Excellent service! They managed customer emails and chats professionally and kept everything organized. Communication was smooth, and all tasks were completed on time.

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

4 reviews for this Gig
5.0

(4)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J
    image-docs

    janessa4_me

    US

    United States

    5

    This is the second project we’ve worked on, and I really appreciated the quality of work and going to bed and beyond what I asked for

    Up to $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • L

    lowcarbv

    Repeat Client

    US

    United States

    5

    This has been such a great experience! My VA is hardworking, attentive, and always willing to go the extra mile. I truly appreciate the effort, consistency, and positive attitude. His responsiveness and reliability have made a real difference in performance. Thank you for being so proactive and dependable—highly recommend!

    $50-$100

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • F

    filiptpc

    DE

    Germany

    5

    Very good work and i can only recommend him!

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • J
    image-docs

    jace_henry

    FR

    France

    5

    Excellent service! They managed customer emails and chats professionally and kept everything organized. Communication was smooth, and all tasks were completed on time.

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No