I will customer support expert for ecommerce tech and product brands
Your Trusted Solution for Exceptional Customer Support
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
About this Gig
With 10 years of hands-on e-commerce and tech support experience, I deliver rapid, proactive customer service via live chat and email/ticketing.
- Live Chat Support (<1 min) on Zendesk, Freshdesk, Gorgias, Tidio
- Email & Ticketing (12/24 hr): inquiries, refunds, exchanges, chargebacks, lost claim, Insurance claim
- Order Management on Shopify, Amazon, Etsy, WooCommerce & TikTok Shop
- Social Media Messaging: Facebook, Instagram, TikTok & Twitter
- Technical Troubleshooting & upsell recommendations
- 24/7 coverage on demand
Platforms:
- Shopify Store
- Amazon Store
- Etsy
- Ebay
- Wallmart
- Wordpress
- WooCommerce
- TikTok Shop
- Kikstart
- indiegogo
- GoFundMe
Social & Messaging Platforms:
- 95%+ CSAT guarantee
- Instagram DMs
- Facebook Page Inbox / Messenger
- WhatsApp Business
- Telegram Channels / Groups
- Twitter (X)
- Discord / Reddit communities
Why Me?
- 95%+ CSAT guarantee
- Fully digital, phone-free model
- Scalable solo or multi-agent teams
- Transparent pricing, no hidden fees
Social media platform:
•
•
•
•
Other
Service type:
Non-technical support
Language:
Dutch
•
English
•
French
Timezone:
24/7
Knowledge base software:
Freshdesk
•
Liveagent
•
Tribe
•
Zoho
My Portfolio
FAQ
What services do you offer?
We offer a range of virtual assistant services, including email and phone support, customer service, order management, social media management, website maintenance, and Order fullfilment
How do I choose a package?
We offer Basic, Standard, and Premium packages to fit your needs and budget. Contact us and we will offer a customized package for you that suits your needs.
How quickly can you respond to customer inquiries?
Our response time is within 1-24 hours for all support channels.
What if I have specific requirements?
We are happy to discuss your requirements and provide customized solutions. Contact us today to learn more.
How do I contact you?
You can contact us through our Fiverr gig page. We are available at EST Day times.
8 reviews for this Gig
| (6) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J julianworton

Canada
Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...
$50-$100
Price
8 days
Duration
Helpful?A afroplug

Belgium
Thanks! !!!
$50-$100
Price
4 weeks
Duration
Helpful?V 
val70n

United States
Well done work! Thank you for taking care of our customers daily.
$100-$200
Price
4 weeks
Duration
Helpful?M 
marineb

United States
Excellent work, well done. So valuable for our company!
$50-$100
Price
9 days
Duration
Helpful?M 
marineb

United States
Excellent progress and support for our company, thank you!
$50-$100
Price
7 days
Duration
Helpful?
8 reviews for this Gig
| (6) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J julianworton

Canada
Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...
$50-$100
Price
8 days
Duration
Helpful?A afroplug

Belgium
Thanks! !!!
$50-$100
Price
4 weeks
Duration
Helpful?V 
val70n

United States
Well done work! Thank you for taking care of our customers daily.
$100-$200
Price
4 weeks
Duration
Helpful?M 
marineb

United States
Excellent work, well done. So valuable for our company!
$50-$100
Price
9 days
Duration
Helpful?M 
marineb

United States
Excellent progress and support for our company, thank you!
$50-$100
Price
7 days
Duration
Helpful?
