I will customer support expert for ecommerce tech and product brands

4.8
4.8

Bangladesh

I speak English

212 orders completed

Your Trusted Solution for Exceptional Customer Support

Poor Support Kills Your Business. Let's Fix That. 10+ years of experience as a customer support specialist ensuring your customers get fast, professional responses. Poor support kills satisfaction, l...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

Highly Responsive

Known for exceptionally quick replies

About this Gig

With 10 years of hands-on e-commerce and tech support experience, I deliver rapid, proactive customer service via live chat and email/ticketing.


  • Live Chat Support (<1 min) on Zendesk, Freshdesk, Gorgias, Tidio
  • Email & Ticketing (12/24 hr): inquiries, refunds, exchanges, chargebacks, lost claim, Insurance claim
  • Order Management on Shopify, Amazon, Etsy, WooCommerce & TikTok Shop
  • Social Media Messaging: Facebook, Instagram, TikTok & Twitter
  • Technical Troubleshooting & upsell recommendations

  • 24/7 coverage on demand


Platforms:


  • Shopify Store
  • Amazon Store
  • Etsy
  • Ebay
  • Wallmart
  • Wordpress
  • WooCommerce
  • TikTok Shop
  • Kikstart
  • indiegogo
  • GoFundMe


Social & Messaging Platforms:


  • 95%+ CSAT guarantee
  • Instagram DMs
  • Facebook Page Inbox / Messenger
  • WhatsApp Business
  • Telegram Channels / Groups
  • Twitter (X)
  • Discord / Reddit communities


Why Me?

  • 95%+ CSAT guarantee
  • Fully digital, phone-free model
  • Scalable solo or multi-agent teams
  • Transparent pricing, no hidden fees

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

Dutch

English

French

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Freshdesk

Liveagent

Tribe

Zoho

My Portfolio

Reviews

8 reviews for this Gig
4.8

(6)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.8
  • Quality of delivery
    4.9
  • Value of delivery
    4.9
Sort By
Most relevant
  • J

    julianworton

    CA

    Canada

    5

    Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...

    $50-$100

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    afroplug

    BE

    Belgium

    4.3

    Thanks! !!!

    $50-$100

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • V
    image-docs

    val70n

    US

    United States

    4.3

    Well done work! Thank you for taking care of our customers daily.

    $100-$200

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    marineb

    US

    United States

    5

    Excellent work, well done. So valuable for our company!

    $50-$100

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    marineb

    US

    United States

    5

    Excellent progress and support for our company, thank you!

    $50-$100

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
Reviews

8 reviews for this Gig
4.8

(6)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.8
  • Quality of delivery
    4.9
  • Value of delivery
    4.9
Sort By
Most relevant
  • J

    julianworton

    CA

    Canada

    5

    Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...

    $50-$100

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    afroplug

    BE

    Belgium

    4.3

    Thanks! !!!

    $50-$100

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • V
    image-docs

    val70n

    US

    United States

    4.3

    Well done work! Thank you for taking care of our customers daily.

    $100-$200

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    marineb

    US

    United States

    5

    Excellent work, well done. So valuable for our company!

    $50-$100

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    marineb

    US

    United States

    5

    Excellent progress and support for our company, thank you!

    $50-$100

    Price

    7 days

    Duration

    Helpful?
    Yes
    No