I will provide customer support, customer service as a customer service representative
Your Trusted Solution for Exceptional Customer Support
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Get Top-Notch Customer Service Support From A Seasoned Virtual Assistant And Customer Service Representative. With 10 Years Of Experience In Customer Service And Shopify And E-Commerce Virtual Assistant, I Am Equipped To Handle Any Support Needs You May Have, From Resolving Complaints To Booking Orders And Managing Tech Needs.
Why Hire Me?
- Fast Deliveries And Quality Output
- Years Of Experience As A Customer Service Representative And In Customer Support
- Fluent In English And Project Understanding
- Affordable Price
- Satisfaction Guarantee
My Services:
- Customer Service Support
- Customer Service Agent (E-Mail And Live Chat)
- Social Media Engagement Agent
- Product Listing (Amazon And E-Commerce)
- E-Commerce Online Store Management
- Customer Exchange, Refund, And Tech Support Needs
- Keeping An Excel Record Of Bookings, Orders, Exchanges, And Refunds.
- Store Management
- Email Support
- Refunds
- Chargebacks
- Order Fulfillment
- Shopify Customer Support And Shopify Customer Service
Platforms:
- Gmail Suite
- Shopify Customer Support
- Helpdesk
- Live Chat
- Freshdesk
- Zendesk
- Tidio
Gig Requirement:
- Script (If Available)
- Necessary Logins/Tools To Compleat
Contact Me For A Custom Offer or Any Inquiries.
Social media platform:
•
•
•
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Other
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Knowledge base software:
Document 360
•
Zoho
My Portfolio
FAQ
What is included in your customer service support?
My customer service support includes email and live chat support, social media engagement, product listing, e-commerce store management, customer exchange, refund, and tech support needs, as well as keeping detailed records of bookings, orders, exchanges, and refunds.
Do you have experience with Shopify customer support?
Yes, I have experience providing customer support for Shopify stores, including order fulfillment, handling refunds, and addressing customer inquiries.
Which platforms are you familiar with?
I am proficient in using G-Suite, Shopify, WordPress, HelpDesk, Live Chat, FreshDesk, Tideo, and Zendesk for customer support and communication.
How do you handle customer complaints?
I address customer complaints by listening to the customer's concerns, empathizing with their situation, and finding a resolution that meets their needs and complies with the company's policies.
Can you handle customer exchanges and refunds?
Yes, I can handle customer exchanges and refunds in accordance with the company's policies and procedures.
Do you have experience with e-commerce online store management?
Yes, I have experience managing e-commerce online stores, including product listing, order fulfillment, and customer service.
How do you handle language barriers with customers who do not speak English?
I understand both US and UK English easily, and I use tools such as Chat GPT or Grammarly to assist me in maintaining accuracy and fluency while communicating via chat or email.
34 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J julianworton
Repeat Client

Canada
Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.
$50-$100
Price
12 days
Duration
Helpful?M 
marineb
Repeat Client

United States
On time and very efficient as usual
$50-$100
Price
10 days
Duration
Helpful?M 
marineb
Repeat Client

United States
Always on top of it! Best agent we have had in a long time
$50-$100
Price
1 day
Duration
Helpful?M 
marineb
Repeat Client

United States
Awesome service thank you very much
$50-$100
Price
1 day
Duration
Helpful?M 
marineb
Repeat Client

United States
Excellent work and support for our company
$50-$100
Price
1 day
Duration
Helpful?
34 reviews for this Gig
| (34) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J julianworton
Repeat Client

Canada
Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.
$50-$100
Price
12 days
Duration
Helpful?M 
marineb
Repeat Client

United States
On time and very efficient as usual
$50-$100
Price
10 days
Duration
Helpful?M 
marineb
Repeat Client

United States
Always on top of it! Best agent we have had in a long time
$50-$100
Price
1 day
Duration
Helpful?M 
marineb
Repeat Client

United States
Awesome service thank you very much
$50-$100
Price
1 day
Duration
Helpful?M 
marineb
Repeat Client

United States
Excellent work and support for our company
$50-$100
Price
1 day
Duration
Helpful?
