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English
$
USD
I will repair your corrupted camera video file
About this Gig
Your camera shut off mid-recording, the battery died, or the card came out, and now the file won't open. The footage is almost always still there. What's missing is the index the player needs to read it. Sony leaves a .RSV file, DJI leaves an MP4 that says "moov atom not found".
I'm a working videographer, I shoot on a Sony FX3, and I built this process after rescuing a two-hour wedding recording. I rebuild the index using a healthy clip from your camera as the template, then go through the whole file to make sure every part plays. Nothing is re-encoded, so you get your original quality back. You see a short preview of your own footage before delivery.
What I need from you: the broken file as it is on the card, and one healthy clip from the same camera at the same settings. Send them as a Drive or Dropbox link, big files are fine.
Being honest: this works when the data was actually written to the card. If the file is empty inside, I'll tell you after a free check and you won't pay for a repair. Your footage stays on my own computer and is deleted after delivery.
Device:
Desktop
•
Laptop
Operating system:
Windows
•
OSX
FAQ
How do I know it will work before I pay?
Message me first with the broken file and a healthy clip. I check whether the data is there and send you a short preview of your own footage. Only then do you order.
What is a "healthy clip" and why do you need it?
Any recording from the same camera at the same settings (resolution, frame rate, codec). It's the template I rebuild your file from. Same shoot day is best.
Will the quality drop?
No. Nothing is re-encoded. Your original picture and sound stay exactly as recorded; only the missing index is rebuilt.
My file is 40 GB. How do I send it?
Google Drive, Dropbox or WeTransfer link. Fiverr's uploader stops at 1 GB, links don't.
I already ran a repair tool and it's still broken.
Send me the original file from the card if you still have it. Repair tools often write a damaged copy that's harder to fix than the untouched file.
What if it can't be fixed?
If the check shows the data was never written to the card, I tell you straight away and you don't pay for a repair. That check is free.
Do you keep my footage?
No. It's worked on my own computer, never uploaded to any third-party service, and deleted after you accept the delivery.
