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Fiverr Pro
English
$
USD
Looks Like This Service Is On Hold
I will be your customer service representative, customer support, virtual receptionist
Pakistan
I speak Urdu, English
Reliable support for your life, business, customers
Hi! I’m Taufique, a professional freelancer specializing in Ecommerce Management and Customer Support. I help online store owners save time, optimize their stores, boost sales, and provide top-notch c...
About this Gig
Need a reliable customer support agent for your online store?
I provide professional chat and email support for ecommerce businesses, helping you deliver fast, friendly, and accurate assistance to your customers.
What I Can Help With:
Live chat and email support
Handling inquiries, complaints, refunds & returns
Order tracking, updates, follow-ups
Helpdesk tools: Gorgias, Zendesk, Freshdesk, Intercom
Ticket management, tags, macros & customer notes
Support for Shopify, Etsy, WooCommerce, Amazon and other online stores
Why Choose Me:
I have strong experience handling high-volume U.S.-based ecommerce customer support. I am patient, polite, and skilled at resolving issues quickly with clear, professional communication. Your customers will always feel respected and supported.
Availability:
Fast response time, flexible working hours, and can adjust to your time zone.
Lets work together to deliver a 5-star customer experience!
Social media platform:
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Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Liveagent
•
Intercom
Knowledge base software:
Document 360
•
Liveagent
FAQ
What kind of customer support do you provide?
I offer both email support and chat support — responding to queries, complaints, or general customer questions.
How fast do you respond to customers?
I aim to respond within a few hours (or as per agreed schedule). If you need urgent support, we can set a priority time slot.
Can you handle order tracking and follow‑ups?
Yes — I can manage order tracking, follow up with clients, and update you about the status.
Which platforms/communication channels do you support?
I can work via Fiverr inbox, email, live‑chat platforms, or any other agreed messaging system.
What languages are you fluent in?
English (fluent) — ideal for international clients — plus Urdu (if you need multilingual support).
