I will provide professional customer support and e commerce virtual assistant services

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audreyaurell990
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audreyaurell990
Audrey aurellia

About this gig

I specialize in providing professional customer support and e-commerce virtual assistant services tailored for Shopify, Etsy, Amazon, WooCommerce, and independent online businesses. I handle everything from email and live chat support to order processing and product management with high professionalism and care.

Services Offered:

  • Customer Support & Live Chat:
  • Email support & ticket management (Zendesk, Gorgias, Freshdesk, HelpScout)
  • Real-time live chat assistance & social media DM support
  • Responding to customer inquiries regarding shipping, refunds, and order status
  • Resolving complaints and maintaining high customer satisfaction ratings
  • E-Commerce Store Administration:
  • Product listing & updates (Shopify, Etsy, Amazon, eBay, WooCommerce)
  • Order processing, tracking updates, & fulfillment updates
  • Inventory checking & updating stock levels
  • Managing customer reviews & basic store upkeep

Why Choose My Service?

  • E-Commerce Experienced: Familiar with standard e-commerce platforms, CRMs, and support ticketing tools.
  • Fast Response & Friendly Tone: Empathetic, clear, and professional communication that reflects your brand.
  • Reliable & Detail-Oriented

Get to know Audrey aurellia

Audrey aurellia

Professional Executive Assistant Admin Specialist

  • FromCanada
  • Member sinceSep 2026
  • Avg. response time1 hour
  • Languages

    English
Hi! I am a dedicated Virtual Assistant and Executive Support Specialist with expertise in streamlining business operations, managing administrative tasks, and freeing up valuable time for entrepreneurs, executives, and busy professionals. Whether you need help organizing a cluttered inbox, managing complex calendars, handling data entry, or providing top-tier customer support, I bring efficiency, precision, and reliable communication to every project.