I will setup zendesk whatsapp automation, wati respond io zendesk integration

France

I speak French, English

Make com Automation Specialist: AI Workflow Builder

I help businesses automate repetitive tasks, connect their favorite tools, and build efficient digital workflows using Make.com and no-code solutions. My expertise includes automation design, app int...
About this Gig

Running customer support over WhatsApp but still managing tickets in Zendesk separately? I'll connect the two so every WhatsApp conversation becomes a trackable Zendesk ticket no more switching between apps or losing customer history.


What this Zendesk WhatsApp integration gives you:

  • Every WhatsApp message (from WATI or respond.io) automatically creates or updates a Zendesk ticket
  • Contact details sync both ways, so agents see full customer history in one place
  • Macros, triggers, and reporting all work on WhatsApp conversations exactly like email tickets
  • Optional automation: auto-tagging, auto-assignment, and canned replies for common WhatsApp requests


Why this matters: WhatsApp is the #1 customer contact channel across Latin America, the Middle East, Africa, and Southeast Asia. Most Zendesk teams in these regions are still handling WhatsApp manually through a phone or a disconnected tool this setup brings it fully into your existing helpdesk workflow.


Contact me now and let's get started.

Software:

Zendesk

Industry:

E-Commerce

Retail & wholesale

Travel & tourism