Browse categories
Explore
Fiverr Pro
English
$
USD
I will remote IT support for windows 10 and 11, UK only
About this Gig
Remote IT Support for Windows 10 & 11 (UK Only)
Need reliable, UK-based remote IT support? I provide professional best-effort IT assistance for Windows 10 and Windows 11 computers, helping you resolve common technical issues quickly and clearly without visiting a repair shop.
This service is suitable for home users, sole traders, and small businesses needing practical, straightforward IT help.
Services Included
- Remote troubleshooting and fault diagnosis
- Software errors, crashes, and system issues
- PC performance optimisation (where possible)
- Software installation and configuration (including Microsoft Office)
- General IT Support
Important Information
- Support is provided on a best-effort basis
- Resolution of all issues cannot be guaranteed
- Time spent investigating complex or lengthy issues remains chargeable
- No responsibility for data loss, hardware faults, or pre-existing system issues
- No liability for indirect or consequential loss
- Hardware repairs are not provided (remote support only)
Requirements
- Bootable Windows 10 or 11 PC
- Stable internet connection
- United Kingdom based customers only
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
Do you only work with UK customers?
Yes. I can only provide support to UK-based customers due to my business insurance and compliance requirements.
Can you help if my PC won’t turn on at all?
No. I can only assist with devices that can boot into Windows 10 or 11 and have an active internet connection.
What do I need to prepare before the session?
Ensure your device is switched on, connected to the internet, and you have administrator access (passwords, if required).
Is remote support secure?
Yes. I use trusted, industry-standard remote support tools and only access your system during the agreed session.
What if the issue cannot be fixed remotely?
I will inform you straight away. If your issue requires in-person support, I can provide advice on next steps, but I do not travel or offer on-site services via Fiverr.
What does the minimum charge cover?
The minimum fee (30min worth or equivalent) covers my time, expertise, and the setup required for a remote support session, even if the issue is resolved quickly.
What if you cannot fix the issue?
All IT support is provided on a best-effort basis. If it becomes clear early on that the issue is outside the scope of what I can reasonably assist with, I will advise you as soon as possible. Where work is complex or time-consuming, time spent will still be chargeable.
