I will be your expert servicenow developer for itsm, csm and scripting

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avijit_dev
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avijit_dev
Avijit Patra
be your expert servicenow developer for itsm, csm and scripting
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be your expert servicenow developer for itsm, csm and scripting
Full Screen
Full Screen
be your expert servicenow developer for itsm, csm and scriptingbe your expert servicenow developer for itsm, csm and scriptingbe your expert servicenow developer for itsm, csm and scripting

About this gig

Welcome to your ServiceNow development hub!


As an active ServiceNow Developer double-certified in CIS-ITSM and CIS-CSM, I bring hands-on industry experience delivering enterprise-grade solutions. I specialize in production-ready configurations across ITSM, CSM, and modern GenAI features.


What I Can Do For You:

  • ITSM & CSM: Incident, Problem, Change, CSM Case workflows, and CMDB setup.
  • Now Assist & GenAI: Basic configuration and support for ServiceNow GenAI capabilities.
  • Custom Configuration: UI Policies, Client Scripts, UI Actions, and Data Policies.
  • Service Catalogs: Designing large Service Catalogs, Record Producers, and Order Guides.
  • Core Logic: Advanced Business Rules, Script Includes, Workflows, and Flow Designer loops.
  • Forms & Notifications: Custom tables, list views, and system email notifications.


Why Choose Me?

  1. Double-Certified Professional (CIS-ITSM & CIS-CSM) ensuring best practices.
  2. Expertise in ITIL frameworks, Client Management, and SLA configurations.
  3. 100% OOB compliance focused to keep future upgrades smooth.
  4. Fully tested deliverables with unlimited revisions for your satisfaction.


Message me before ordering to discuss your project. Let's automate your platform!

  • Programming language

    • JavaScript

  • Expertise

    • Algorithms & Data structures
    • Debugging
    • Performance
    • Security
    • Design

  • Frontend framework

    • Angular
    • Bootstrap
    • React.js
    • Tailwind CSS

Get to know Avijit Patra

Avijit Patra

Senior ServiceNow Developer and Full Stack Specialist

  • FromIndia
  • Member sinceJul 2026
  • Avg. response time1 hour

  • Languages

    Bengali, English, Hindi
Senior Full Stack Engineer & ServiceNow Specialist with 6+ years of enterprise experience. I specialize in building high-performance apps & automating complex ITIL workflows. Core Skills: React.js, Next.js, Java, Spring Boot, Spring AI, AI & Payment integrations. ServiceNow Expertise: CSA, CAD, CIS-ITSM, CIS-CSM, CIS-CSDM & CMDB, Now Assist AI, Flow Designer, UI Builder, Service Catalogs, and Server/Client scripting. From secure backend architectures to end to end ITIL process automation and website creation, I deliver production support. Let us connect to scale your project!

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