I will be your customer and tech support

Bulgaria

I speak English, Bulgarian

Support

Customer Support and Help Desk specialist with 5+ years of experience in first-line support, technical troubleshooting, and customer communication. I also manage my own business, which strengthened my...
About this Gig

Hi, Im Alex, and Im 27 years old and I know well that..

A happy customer is a returning customer!

If you are looking for someone who understands that - you have found the perfect match for your business!

I help eCommerce businesses with friendly customer support, quick replies, and smooth daily operations. Ive worked with international customers and always aim to give clear, professional, and helpful service.

I can help you with:

  • Customer support through email, live chat, and social media.
  • Shopify store support.
  • Email marketing.
  • Order tracking and customer updates.
  • Refunds, exchanges, and chargebacks.
  • Product listing and basic store tasks.
  • Dropshipping support.
  • Keeping track of customer requests and progress.
  • What you can expect from me:
  • Fast and friendly communication.
  • High-quality work.
  • On-time delivery.
  • Attention to detail.
  • Reliable support for your store.


Feel free to check the FAQ or message me with anything on your mind - I will be happy to chat!


Lets get the work done!

Social media platform:

Facebook

Instagram

LinkedIn

TikTok

YouTube

Service type:

Technical support

Language:

Bulgarian

Other

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio