I will build a multi channel arabic,english ai customer support agent

A
aydnlabs
A
aydnlabs
Abdelrahman H
build a multi channel arabic,english ai customer support agent
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build a multi channel arabic,english ai customer support agentbuild a multi channel arabic,english ai customer support agentbuild a multi channel arabic,english ai customer support agentbuild a multi channel arabic,english ai customer support agent

About this gig

Transform your customer experience with AydnFlow, commercial-grade, Arabic-localized AI customer service platform.


It features advanced Arabic dialect detection, intelligent human-agent handoff workflows, and a powerful dual-engine architecture (Generative AI for dynamic, natural chats + Deterministic Templates for strict business compliance).


Milestone 1: Discovery & Architecture Blueprint

Mapping your business rules, compliance constraints, and target dialects. Deliverable: Approved logic flows & technical architecture.


Milestone 2: Core AI Engine Development

Building the dual-mode AI (Generative LLM + Deterministic rules) and training the dialect detection model. Deliverable: Functional sandbox prototype.


Milestone 3: Omnichannel & Human Handoff Integration

Connecting the AI to your channels (WhatsApp, Web) and setting up seamless routing to live human agents. Deliverable: Fully integrated test platform.


Milestone 4: Testing, Deployment & Handover

Rigorous user acceptance testing, performance optimization, and final launch. Deliverable: Live system deployment & stakeholder dashboard access.


Let's automate your support without losing the local touch. Just message me.

  • Bot type

    • Customer Service & Support

  • AI engine

    • Other

  • Programming language

    • Other

  • Tools & frameworks

    • Other

  • Platforms

    • WhatsApp
    • Telegram
    • Facebook Messenger
    • Websites

Get to know Abdelrahman H

Abdelrahman H

Business developer

  • FromEgypt
  • Member sinceSep 2026
  • Avg. response time1 hour

  • Languages

    English, Arabic, French, German
At AydnLabs, we engineer intelligence into reality. We bridge digital software with smart hardware to deliver scalable tech ecosystems for MENA and GCC enterprises. Our Expertise: Enterprise AI: Arabic-native AI agents (AydnFlow) featuring Generative LLMs, WhatsApp/CRM sync, and smart human handoff. Custom SaaS: Full-cycle development of corporate CRMs, B2B marketplaces, and secure assessment platforms. Embedded Hardware: Custom PCB layouts, microcontroller firmware (ESP32), and structural CAD design for smart automated gates.

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