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$
USD
I will setup zendesk freshdesk and gorgias for customer support
Turning Clicks Into Customers, Daily
Hi, I'm Ayomide! 😎😎😎👌
I've spent 3+ years helping brands grow online, and I love the work. I handle the full funnel: AI-generated video ads (Sora 2, Veo3, Runway, Higgsfield), email marketing, soc...
About this Gig
Your customer support shouldn't depend on manually sorting tickets, forwarding emails, or remembering every follow-up.
I set up and customize Zendesk, Freshdesk, and Gorgias into an organized support system built around your workflow, not a generic template. Starting fresh, switching platforms, or fixing a half-finished setup, I'll configure it so your team handles conversations faster.
WHAT I SET UP
- Zendesk, Freshdesk & Gorgias configuration
- Ticket routing, views, tags & custom fields
- Macros, triggers & automation, tested before delivery
- SLAs & escalation rules
- Knowledge base / help center
- Agent roles and permissions
- Email and live chat channels
- CRM, Shopify, and customer data integration
- Ticket and customer data migration
WHAT YOU GET
Fully configured, tested support workspace
Organized, automated ticket workflow
Team onboarding where included
Post-delivery support
PERFECT FOR
- E-commerce and Shopify brands
- Growing support teams on shared inboxes
- New Zendesk/Freshdesk/Gorgias accounts
- Incomplete or poorly configured setups
Tell me what you're using, what isn't working, and what to automate. I'll recommend the right setup before you order.
Software:
Zendesk
My Portfolio
FAQ
Can you set up Zendesk, Freshdesk or Gorgias from scratch?
Yes. I can configure a new account from the ground up, including ticketing, routing, views, macros, automation and support channels.
Which platforms do you work with?
I work with Zendesk, Freshdesk and Gorgias, depending on your business requirements and existing support stack.
Can you customize the help desk for my business?
Yes. I'll configure fields, tags, views, macros, routing rules and automation around your actual customer-support workflow.
Can you automate customer support?
Yes. I can configure automation for ticket assignment, routing, notifications, follow-ups, escalations and other repetitive support tasks.
Can you integrate Shopify with my help desk?
Yes. Shopify and other integrations can be configured depending on the platform and requirements of your support workflow.
Can you migrate data from another platform?
Yes. Customer and ticket migration can be handled when the required export data is available. Send me your current format before ordering.
Can you fix an existing Zendesk, Freshdesk or Gorgias setup?
Yes. I can review an existing setup, identify configuration gaps and restructure it around your workflow.
