I will set up and automate zendesk helpdesk for customer support

Nigeria

I speak English, German, Spanish, French

CRM AUTOMATION EXPERT

I’m a CRM & Customer Support Automation Specialist helping businesses automate and organize their support systems. I specialize in Zendesk, Freshdesk, Zoho Desk, Gorgias, HubSpot, Zoho CRM, Zapier, n...
About this Gig

Missed tickets, slow replies, and a support inbox nobody can keep organized cost you customers before your team even sees the message. I set up and automate Zendesk so every ticket lands with the right agent, gets tracked, and gets answered on time no more digging through email threads or spreadsheets to find what's pending.


I build your Zendesk from the ground up (or fix a messy existing setup) so your support team spends less time sorting tickets and more time solving problems.


Here's what my service includes:

  • Zendesk account setup
  • Ticket forms & custom fields
  • Ticket routing rules
  • Triggers & automation
  • SLA policy setup
  • Macros & canned responses
  • Views & agent workspaces
  • CRM integration (HubSpot, Salesforce, Zoho)
  • Email channel configuration
  • Data migration from old helpdesk
  • User roles & permissions
  • Workflow testing before handoff
  • Helpdesk cleanup & optimization


Message to get started or let's scheduke a call to discuss your need.

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Salesforce

•

Liveagent

Knowledge base software:

Confluence

•

Freshdesk

•

Freshservice