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I will be your dental tech support and IT service provider
About this Gig
I'm a HIPAA-compliant Dental IT Specialist in Saint Augustine, Florida, USA.
I have 15+ years of experience providing dental technology and IT services for single-doctor specialty practices to multi-location clinics.
I provide tech support, IT consulting, projects, and Managed IT Services.
I ensure....
- your systems are fast
- your Dental programs are stable with minimal downtime
- your patient data is secure
- you meet compliance to reduce legal risk
- you uphold your business reputation by protecting you from ransomware viruses.
Practice Management Systems (PMS): Dentrix, Eaglesoft, Open Dental, SoftDent, PracticeWorks, MacPractice, and more!
Dental Imaging Software (IMS): DEXIS, Sidexis, Apteryx, XrayVision, Carestream, VixWin, SOTA, EzDent-i and more!
Imaging Hardware: Intraoral Sensors, cameras and scanners, 2D pano/ceph, and 3D CBCT integration from Kavo, Sirona, Schick, Vatech, Planmeca, MouthWatch, Acteon, and more!
Let a professional manage your IT so your team can focus on patients. Our Managed IT Service Plans help you save time, save $$$, and save your peace of mind!
** I recommend you message me before ordering so I can better assist you. **
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
IOS
•
Android
•
OSX
FAQ
Should I message you before ordering?
Yes, please! Each dental IT setup is unique, so messaging me first ensures I understand your environment and can provide the most accurate estimate and solution.
Can you help remotely, or do you only work onsite?
Yes! I provide remote dental IT support as many issues can be resolved securely online. Onsite visits are available in select areas when needed.
What are your rates?
My standard rate is $160/hour (with a 2-hour minimum for onsite work). Most projects are available at a flat rate after discussing your specific needs. After-hours and Emergency services are also available @ $320/hr.
What makes you different from a regular IT technician?
I specialize exclusively in dental technology and dental practice IT systems. I understand how dental imaging hardware, software, and practice management systems integrate, something general IT providers often struggle with.
Can you do Server migrations?
Absolutely. I can perform PMS and IMS migrations. I also provide cloud migration consulting and implementation, helping you evaluate costs, security, and compliance before moving from local to cloud-based solutions.
Can you help when my dental software or sensors stop communicating?
Yes, I troubleshoot communication issues between dental imaging software, sensors, and hardware. I’ll find the root of the problem and get your devices working again as quickly as possible.
Can you help switch to a new Practice Management System (PMS) or Imaging Software (IMS)?
Yes — I handle PMS transitions including data migration, setup, and implementation. It would be best to consult with me first, to ensure all your applications/integrations will work with one another. I’ve worked with most major dental systems and strive for smooth transitions to your new platform.
Do you support both Windows and Mac-based dental systems?
Yes, I support Windows and macOS environments, including systems like MacPractice. I ensure your network, printers, and imaging devices integrate smoothly regardless of platform.
Do you work with all dental software and imaging systems?
Yes, I support a wide range of dental PMS and imaging systems. If your software isn’t listed, just ask!
Can you set up a new dental office or assist with expansions?
Absolutely. I handle complete dental office IT setup, including network design, imaging integration, HIPAA-compliant security, and server/workstation installation for new office construction or an expansion.
