I will be your professional mystery shopper in australia

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Eline

About this gig

Please contact me before placing an order. If your project requires product purchases, meals, admission fees, or significant travel, I will prepare a custom offer including all applicable costs.


Basic Mystery Shopping Visit

Perfect if you already have a questionnaire or only need a standard evaluation. I will complete your questionnaire or use my professional mystery shopping checklist and provide a concise summary of my observations.


Standard Customer Experience Review

Includes a tailored mystery shopping evaluation and a professional 2-page PDF report with key findings, strengths, areas for improvement, and practical recommendations to enhance your customer experience.


Premium Customer Experience Audit

A complete customer experience audit, including a mystery shopping visit, a review of your website and online customer journey, and a comprehensive 5-8 pages report with detailed analysis, prioritized recommendations, and actionable insights to help improve your customer satisfaction and business performance.


Get to know Eline

Eline

Retail and Hospitality Customer Experience Expert

  • FromAustralia
  • Member sinceJul 2026
  • Languages

    French, English
Hi! I'm Eline, a Customer Experience professional based in Brisbane. With a Master's degree in Marketing & Customer Experience and experience in premium retail management, I help businesses improve their customer journey through professional mystery shopping and customer experience audits. I provide detailed, objective, and actionable feedback to help retail, hospitality, beauty, and service businesses enhance customer satisfaction and business performance.