I will analyze customer satisfaction and nps

Greece

I speak English, Greek

I help businesses make better decisions through clear KPIs, reporting and CX

As an analytical and data-driven Business Analyst with over 8 years of experience, I specialize in transforming data into actionable insights that improve performance, efficiency, and customer satisfa...
About this Gig

Understanding your customers goes beyond collecting feedback its about turning it into clear actions.

I help businesses analyze customer satisfaction and NPS data to identify strengths, pain points, and improvement opportunities.

With 8+ years of experience as a Business Analyst and hands-on involvement in customer service and after-sales environments, I translate feedback into practical, business-focused insights.

What I can help you with:

-NPS score analysis & breakdown

-Customer satisfaction reporting

-Feedback trend analysis

-Key pain points & drivers identification

-Action-oriented recommendations

Why work with me:

-Strong customer-centric mindset

-Business-oriented analysis (not generic surveys)

-Clear and structured reporting

-Reliable communication & on-time delivery


Please contact me before ordering so we can discuss your data and goals.

Programming language:

Other

Technology:

Excel

Google Analytics

Google Sheets

Power BI

QlikView

Analysis Type:

Quantitative Analysis

Qualitative Analysis

Expertise:

Web analytics

Business Insights

Trends

Forecasting

Math

Tools:

Other

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