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Fiverr Pro
English
$
USD
I will analyze customer satisfaction and nps
I help businesses make better decisions through clear KPIs, reporting and CX
With 8+ years of experience in business reporting, customer operations, and performance analysis, I create reports that support smarter decisions and operational improvement.
• KPI Design
• Business R...
About this Gig
Understanding your customers goes beyond collecting feedback its about turning it into clear actions.
I help businesses analyze customer satisfaction and NPS data to identify strengths, pain points, and improvement opportunities.
With 8+ years of experience as a Business Analyst and hands-on involvement in customer service and after-sales environments, I translate feedback into practical, business-focused insights.
What I can help you with:
-NPS score analysis & breakdown
-Customer satisfaction reporting
-Feedback trend analysis
-Key pain points & drivers identification
-Action-oriented recommendations
Why work with me:
-Strong customer-centric mindset
-Business-oriented analysis (not generic surveys)
-Clear and structured reporting
-Reliable communication & on-time delivery
Please contact me before ordering so we can discuss your data and goals.
My Portfolio
Other Data Analytics Services I Offer
FAQ
What kind of data do you need?
Survey results (Excel/CSV), NPS responses, or structured feedback data.
Can you help improve our NPS score?
I identify drivers and improvement areas and provide practical recommendations.
Is this suitable for service-based businesses?
Yes, especially for service, logistics, and customer support environments.
