I will write spanish customer service reply templates for your business
Product Data Formatting
About this Gig
Give your business clear Spanish replies to common customer questions.
For $25, I will write 15 custom reply templates plus one welcome and one away message: 17 messages total, up to 70 words each, for one business and one tone. You receive editable DOCX and PDF files in 3 days after complete requirements, with 1 consolidated revision within the original scope.
I work from your approved FAQs, facts and business rules. I will ask you to confirm missing or conflicting prices, timelines, stock or conditions rather than invent them. Choose tu or usted and your target audience.
I use AI-assisted tools, review the writing and check claims against your brief. Tell me any AI restrictions before ordering. Please review and approve the templates before use.
This is a writing service. It excludes live customer support, inbox management, account access, platform setup, bots, automation, certified translation, legal policy creation and sales guarantees. The portfolio is an original fictional demonstration.
Send your 15 cases, approved answers and desired tone. Use anonymous examples; do not send passwords, payment details or private customer conversations.
Language:
Spanish
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
What will I receive?
An editable DOCX and matching PDF with 15 Spanish replies, one welcome and one away message: 17 messages, up to 70 words each. One business, one tone, 3-day delivery and one consolidated revision.
Will you reply to customers or configure my accounts?
No. I deliver reusable text for you or your team to review and use. I do not access accounts, manage inboxes, send messages, provide live support or configure platforms, bots or automation.
What information do you need?
Your 15 customer situations, approved answers and current business rules. Include hours, timezone and rules for welcome and away messages. Specify tone, target audience and tu or usted. Use anonymous examples without private customer data.
What if a fact is missing or contradictory?
I will ask you to confirm it before presenting it as a fact. I do not invent prices, delivery times, stock or conditions. We can agree on a reply that asks the customer to wait for your team to confirm a detail.
What does the revision include?
One consolidated round of wording, tone or factual corrections within the original cases and approved information. Additional cases, another business or changes of scope require a separate agreement.
Is translation or legal advice included?
The deliverable is original Spanish writing based on your information. It does not include certified translation, legal advice or creating legal policies. Any legal conditions you supply must already be reviewed and approved by your business.
Do you use AI, and is the sample a real project?
I use AI-assisted tools and review the writing and factual claims against your brief. Tell me any AI restrictions before ordering. The gallery is an original fictional stationery-store demo with eight sample messages, not a real client project.
Which language is the service delivered in?
The templates and final files are in Spanish. We can use simple English for clarifications. Professional English copywriting is not part of this offer.

