I will be virtual assistant and customer support bilingual

Bilingual Customer Support | Virtual Assistant with 25 Years of Experience

Hello! I am Beatriz Palma, a professional with over 25 years of experience in customer support and 20 years as an executive assistant in both English and Spanish. My background ranges from client management to business development, working with global companies in multicultural environments.

What I Offer:

• Professional customer support in English and Spanish
• Administrative assistance and schedule management
• Quick response and professional email handling
• Expat coordination and executive support
• Creation of presentations and executive reports
• Sales management support and business relationship development

My Professional Background Includes:

Mindray Medical México (Expat Coordinator, 2013-2014) - Support for Chinese clients

Aeroméxico (Customer Service Agent, 2010-2013) - Experience in CDMX and Puebla airports

Nextel México (Customer Support and Sales, 2000-2010) - 13 years in telecommunications

Fidalsa Holidays (Customer Support and Business Development, 2022-2025) - Luxury vacation rentals in Europe and Mexico

Experience on Fiverr:

I have been working on Fiverr since 2019, helping various companies.