I will build a custom shopify ai chatbot for ecommerce customer support


About this gig
Want to skyrocket your Shopify conversions and cut customer support tickets by up to 70%?
I will build a high-converting, custom Shopify AI Chatbot using Voiceflow and OpenAI.
Your visual assistant will work 24/7 to turn casual store visitors into paying customers while you sleep!
WHAT I OFFER:
- Instant FAQ Response: Auto-answers queries about shipping, refunds, and sizes.
- Smart Order Tracking: Syncs seamlessly so buyers can check order status in real-time.
- Lead Capture & Discounts: Grabs customer emails/phones to grow your marketing lists. Product Recommendations: Intelligently suggests store items based on buyer chat inputs.
- Flawless Store Integration:Smooth deployment on Shopify, Wix, or WooCommerce. Stop losing revenue to slow support or abandoned carts. Lets automate your store's growth! ️
Please message me TO order to discuss your specific store goals and database needs!
Get to know Becker Benson
Smart AI and Workflow Automations
- FromItaly
- Member sinceSep 2026
Languages
Italian
FAQ
Can this chatbot track customer packages?
Yes! In the Standard and Premium packages, I can configure the Voiceflow bot to connect with order tracking pages or lookup systems so customers can check their delivery status in real-time.
Will the AI chatbot work on platforms other than Shopify?
Absolutely. While optimized for Shopify, the Voiceflow chatbots I build can be easily embedded on WooCommerce, Wix, Squarespace, Magento, or any custom HTML website.
Do I need to pay for my own OpenAI or Voiceflow accounts?
Yes. You will need to provide your own active accounts and API keys. The platforms offer free tiers to start, but any recurring subscription or usage fees are billed directly to you.
How does the bot know what answers to give my store customers?
I use "knowledge base grounding." We train the AI using your exact store policies, FAQs, and product links. It will only answer using your data to prevent it from making up false info.
Can the chatbot hand over the conversation to a real human agent?
Yes! For the Premium package, I can set up a live agent handover trigger. If a customer asks a complex question, the AI can seamlessly pass the chat over to your support team.
