I will be your reliable customer service specialist

Nigeria

I speak English

Customer Support Specialist

My name is Beckham Obiudo, i am a Customer support specialist in Nigeria. I remain dedicated and customer-focused Virtual Assistant with a specialty in customer support and client communication, havin...
About this Gig

MY CUSTOMER SUPPORT SERVICES

I can help you with:

Email customer support

Live chat customer support

Responding to customer inquiries

Handling frequently asked questions (FAQs)

Order tracking and status updates

Basic complaint handling and escalation

Customer follow-ups

Customer feedback collection

Customer support ticket management

General administrative assistance related to customer service


WHY CHOOSE MY SERVICES?

Professional and polite communication

Prompt responses within the agreed working hours

Attention to detail

Patience and a customer-first attitude

Confidential handling of customer information

Willingness to follow your company's guidelines and procedures

Commitment to delivering quality work

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

Service type:

Non-technical support

Language:

Nigerian

Timezone:

UTC nighttime

Support software:

Zoho Desk

•

Intercom

•

Jira

•

ServiceNow

Knowledge base software:

Document 360

•

Freshdesk

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Zoho