I will audit your customer retention and repurchase behavior to identify growth

France

I speak English, French, Arabic

18 orders completed

Data scientist

I’m a Data Scientist & Data Consultant specialized in Retail and E-commerce. I help businesses turn sales and customer data into actionable insights and predictive models. My expertise includes Machi...
About this Gig

Do you know how much revenue your existing customers generate and how much potential is hidden in your current customer base?

I will analyze your customer transaction data to assess customer retention, repurchase behavior and customer value, and identify opportunities to increase repeat purchases and customer revenue.

The audit can answer key business questions such as:


  • Which customers generate the most revenue?
  • What is your repurchase rate?
  • Which customer segments are most valuable?
  • Which customers may be at risk of becoming inactive?
  • Where are the main retention and growth opportunities?


Depending on your data and objectives, the analysis may include RFM analysis, customer segmentation, repurchase analysis, retention analysis and cohort analysis.

Programming language:

Python

•

SQL

Technology:

Google Data Studio

•

Google Sheets

•

Jupyter Notebook

Analysis Type:

Qualitative Analysis

•

Descriptive Analysis

Expertise:

Business Insights

•

AB test

•

Trends

•

Churn & retention

Tools:

Google Colab

•

Microsoft Excel