I will be your around the clock reliable customer service representative

I am a detail-oriented virtual assistant with over 4 years of experience in billing, administrative support, and customer service. I help professionals and busy executives optimize their operations and focus on service delivery.

Services

Administrative Support: calendar and email management appointment scheduling document formatting task coordination

Customer Support: professional phone, email, and chat communication

Tools & Systems

basic CRM, eClinicalWorks, Athena Health, TherapyNotes Practice Fusion Office Ally DrChrono Prompt Microsoft Office Google Workspace

Why Choose Me

Based in Nairobi: cost-effective support aligned with international time zones

High professionalism and confidentiality with sensitive data

Strong work ethic and client-centered communication

Fast learner