I will provide customer support and IT support
Customers' happiness is my target
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Are you struggling with Citrix, Nutanix, Windows, or Linux issues? Do you need a reliable IT support specialist to resolve technical problems quickly and efficiently? Look no further!
I am an experienced IT support professional offering top-tier customer and technical support to ensure your systems run smoothly. Whether you need help with virtualization, troubleshooting, user management, or portal administration, I have the expertise to assist you.
What I Offer:
Citrix & Nutanix Support
Troubleshooting Citrix Virtual Apps & Desktops (VDI)
Resolving connectivity & performance issues
Managing Nutanix clusters & virtual environments
Hypervisor troubleshooting and optimization
Windows & Linux OS Support
Installation, configuration & maintenance
User access management & permissions
System performance optimization
Security patching & updates
Portal & Ticketing Systems
ServiceNow, Zoho, Webex & 3CX administration
Handling support tickets efficiently
Troubleshooting portal-related issues
Configuring user accounts & workflows
Additional Services
Remote troubleshooting via Webex & 3CX
Step-by-step guidance & training
Performance tuning & best practices
Cloud provider:
Other
Expertise:
Installation
•
Backup
•
Migration
•
Debugging
•
Development
Cloud computing resource:
Azure App Service
•
RDS
