I will be your live chat support
Ecommerce Virtual Assistant , Shopify , Excel
About this Gig
Are you seeking a friendly, reliable, and professional customer support agent to handle your live chat or email inquiries? Look no further! I specialize in providing non-technical customer care support to enhance your business and improve customer satisfaction.
What I Offer:
Live chat support for websites, Shopify, eCommerce stores, and social media
Quick and polite responses to customer inquiries
Assisting customers with orders, tracking, FAQs, and general concerns
Handling complaints professionally to maintain a positive brand image
Multitasking across multiple chat platforms
Engaging with customers to boost retention and sales
Why Choose Me?
100% customer satisfaction guaranteed
Excellent communication skills
Fast response times to inquiries
Experience in eCommerce, Shopify, and online stores
Available for short-term and long-term support
Let's work together to provide top-notch customer service! Feel free to message me before ordering.
Social media platform:
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Other
Service type:
Non-technical support
Language:
English
Timezone:
UTC nighttime
Support software:
Zoho Desk
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Freshdesk
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Zendesk
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Liveagent
Knowledge base software:
Freshdesk
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Liveagent
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Zoho
My Portfolio
Other Customer Care Services I Offer
FAQ
What type of customer support do you provide?
I provide non-technical live chat and email support, helping customers with inquiries, orders, FAQs, and general concerns.
Do you handle Shopify or eCommerce store support?
Yes! I can assist with customer queries, order tracking, and product-related questions for Shopify, WooCommerce, and other eCommerce platforms.
What platforms do you support?
I offer support for live chat systems, eCommerce stores, social media inboxes, and email platforms. Let me know your preferred platform!
Do you handle refunds and complaints?
I can assist in resolving customer complaints professionally but do not process refunds directly unless your platform allows me to.
What languages do you support?
I primarily provide support in English, but I can assist with other languages using translation tools.

