I will do data analysis and research work

India

I speak Hindi, English

Consumer Insight Specialist

Dynamic Consumer Insights professional with 5.5+ years of experience specializing in NPS, CSAT, and Voice of the Customer (VOC) programs. Proficient in Generative AI tools and automation, I streamline...
About this Gig

Dynamic Consumer Insights professional with 5.5+ years of experience specializing in NPS, CSAT, and Voice of the Customer (VOC) programs. Proficient in Generative AI tools and automation, I streamline data analysis to transform complex feedback into actionable strategies, driving customer satisfaction and measurable business growth.


  • Data Analysis
  • Survey Transcript Management - Word Doc
  • Data Management
  • Survey Scripting and Questionnaire creation
  • Consulting

Technology:

Excel

Jupyter Notebook

Power BI

Analysis type:

Quantitative analysis

Qualitative analysis

Expertise:

Business Insights

Trends

Forecasting

Churn & retention

Programming language:

Python