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Fiverr Pro
English
$
USD
I will provide professional email customer support using reamaze or zendesk
Ecommerce Customer Support Specialist, Shopify, Amazon, Email Support
I'm Bianca, an experienced e-commerce customer support specialist with several years of helping online businesses deliver outstanding customer experiences.
I specialize in providing professional, fri...
About this Gig
Professional email customer support for Shopify stores using Zendesk or Reamaze. I handle order inquiries, shipping updates, refunds, exchanges, and customer questions with friendly, timely, and empathetic communication to help improve customer satisfaction and support your business.
Top Skills:
Shopify Email Customer Support
Zendesk Ticket Handling
Amazon Customer Support
Customer Service Email Writing
Social media platform:
•
•
•
TikTok
Service type:
Other
Language:
English
•
Filipino
Timezone:
24/7
Support software:
Zendesk
•
Other
Knowledge base software:
Other
FAQ
Do you provide phone support?
No. I specialize in professional email customer support.
Can you work with my existing SOPs?
Yes. I can quickly learn and follow your workflows and brand guidelines.
Can you work in different time zones?
Yes. I'm flexible and can discuss a schedule that fits your business needs.
Do you have Shopify experience?
Yes. I have experience managing customer inquiries using Shopify and Zendesk and Reamaze, including order tracking, refunds, exchanges, and general customer support.
