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Fiverr Pro
English
$
USD
I will be your professional live chat agent and customer support
I will be your professional live chat support agent and customer service expert
Hello! I am a dedicated, fast-learning Live Chat Support Agent and Virtual Assistant ready to provide exceptional customer care. I possess excellent communication skills, high attention to detail, and...
About this Gig
Welcome to my professional customer support and live chat service!
Are you looking for a dedicated, polite, and fast-responding agent to manage your customer messages? I am here to help you provide exceptional customer service across your online storefront or social media platforms.
I specialize in managing high volumes of inquiries while maintaining a professional, friendly, and helpful tone that keeps customers happy.
What I Can Do For You:
- Fast and accurate response to live chats and direct messages (DMs)
- E-commerce order tracking and basic inquiry handling
- Efficient social media inbox management (Facebook, Instagram)
- Professional email customer support (Standard/Premium tiers)
- Quick learning and adaptation to your custom business FAQs
Why Choose Me?
- High Typing Speed & Accuracy: Quick responses to keep wait times low.
- Excellent English Communication: Polished, clear, and professional tone.
- Highly Organized: Able to follow scripts and knowledge bases accurately.
- Reliable & Punctual: I will be fully present and active during your shift.
Let me take the stress out of your inbox so you can focus on growing your business.
Please message me before placing an order
Social media platform:
•
•
Other
Service type:
Non-technical support
Language:
English
•
Other
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
Knowledge base software:
Other
My Portfolio
FAQ
Do you need prior training on my specific business before starting?
Yes, a brief orientation is helpful! Please provide your standard FAQ document, a knowledge base, or a cheat sheet of common questions and answers. I am a very fast learner and will study your guidelines closely before my shift begins to ensure accurate responses.
What tools or communication platforms do you use?
I am highly proficient with social media inboxes (Facebook Messenger, Instagram DMs) and standard shared platforms like Google Docs and Notion. If your business uses specialized helpdesk software, I am happy to learn your system quickly through your provided training materials.
Can you handle custom or complex technical customer issues?
For standard inquiries, I will use your provided templates to answer customers directly. If a complex technical issue or a refund request comes up that requires your personal attention, I will politely look into it and immediately escalate the ticket to you or your team.
